Director Salary in Hyderabad - PayScale

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Who We AreWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Position DescriptionFor our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.The Frontline Senior Manager/Director - Customer success manager ensures that their team of 8-15 Customer Success Managers consistently offers a premium Signature experience to our customers. This role isn't just about leadership; it's about encouraging collaboration across various facets of Salesforce, from ensuring efficient allocation of the team to aligning the right resources for customer delivery. Simultaneously, they cultivate valuable executive relationships, handle risk with foresight, and deepen connections with our broader Salesforce teams.ResponsibilitiesLead and develop a dedicated team of Customer Success Managers, emphasizing the delivery of our Signature customer experience.Ensure efficient allocation of Customer Success Managers and collaborate with delivery leaders to align the best resources for our customers.Lead all aspects of the execution of Signature offers for designated clouds, focusing on customer satisfaction and success score metrics.Develop executive relationships with customers and assist in handling customer issues and improving the value derived from their Signature investments.Proactively identify and address high-risk customers, aligning internal teams including executive sponsors and corrective actionsPartner closely with Account Executives and other Salesforce teams, ensuring cohesive relationships. Partner with the Renewals team and Success Plan Sales to ensure Signature Success Plan renewals and growth across teams. Ensure that team activities adhere to the obligations of the Signature Offer and Account Success goals.Cultivate the professional growth of the team in alignment with Account Success and individual career path objectives.Preferred Qualifications and SkillsSuccessful track record in customer success or related roles, with at least 5 years in a front-line leadership position.Demonstrable experience in leading customer success teams, with a focus on customized customer experiences.Strong ability to collaborate and drive outcomes across multiple internal teams and external partners.Ability to drive effective and influencing conversations at the C-level.Facilitate difficult discussions and be adept at handling objections.Knowledge in one or more lines of business.Proficient in risk management, with a proactive approach to identifying and addressing potential issues.Drive important metrics related to Customer Success Score, Customer Satisfaction, and Signature Adoption.Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Shifts - Candidate should be comfortable working in AMER shifts as well. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/20/2024 03:13 PM

Join JPMorgan's transformation into a technologically advanced, client-centric company. We're investing in cutting-edge infrastructure, data, and AI technology and are seeking top talent for our AI engineering team. Our mission is to incorporate machine learning into our key customer products, working closely with our engineering and technology partners. Candidates should have a strong computer science background and be ready to manage comprehensive projects. This role provides a unique opportunity to make a significant impact on the financial services industry.JPMorgan Chase (JPMC) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. It is on the transformation journey to be a client-centric technology driven company over the last few years. With an annual tech budget of $10B+, it has started significantly investing and building in the next generation core infrastructure, data and AI technology. The Digital Intelligence team's mission is to utilize large-scale computation, true large-scale data set, and apply machine-learning to our most critical and wide-range customer products. The number of products and practice areas is large and far-reaching, i.e. we work on products that are impactful to our millions and millions of customers and households. We work closely with our engineering and technology partners to deploy solutions to reach out customers. We value our customers' direct feedback and function in a truly agile way to incorporate changes to improve application experience. As the next push into this investment, JPMC is hiring the best talents to join the newly-formed AI engineering team. We are executing like a startup and building the next generation technology that combines JPMC unique data and full service advantage to develop high impact AI applications and platforms in the financial services industry. We are looking for people who are excited about the opportunity.As a Director Applied AI ML within the Digital Intelligence team at JPMorgan, you will collaborate with all lines of business and functions to deliver software solutions. You will have the opportunity to experiment, develop, and productionize high-quality machine learning models, services, and platforms to make a significant technology and business impact. You will also design and implement highly scalable and reliable data processing pipelines and perform analysis and insights to promote and optimize business results.Job Responsibilities: Collaborate with all of JPMorgan's lines of business and functions to delivery software solutions. Experiment, develop and productionize high quality machine learning models, services and platforms to make huge technology and business impact. Design and implement highly scalable and reliable data processing pipelines and perform analysis and insights to drive and optimize business result. Required qualifications, capabilities and skills: MS with 10+ years of experience or PhD with 7+ years of experience and a degree in Computer Science, Statistics, Mathematics or Machine learning related field. Solid programming skills with Java, Python or other equivalent languages. Deep knowledge in Data structures, Algorithms, Machine Learning, Data Mining, Information Retrieval, Statistics. Expert in at least one of the following areas: Natural Language Processing, Computer Vision, Speech Recognition, Reinforcement Learning, Ranking and Recommendation, or Time Series Analysis. Knowledge of machine learning frameworks: Tensorflow, Caffe/Caffe2, Pytorch, Keras, MXNet, Scikit-Learn. Experience in ETL data pipelines both batch and real-time data processing, Data warehousing, NoSQL DB. Strong analytical and critical thinking skills. Self-motivation, great communication skills and team player.Preferred qualifications, capabilities and skills : Cloud computing: Google Cloud, Amazon Web Service, Azure, Docker, Kubernetes. Experience in big data technologies: Hadoop, Hive, Spark, Kafka. Experience in distributed system design and developmentAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 03/21/2024 10:27 PM

Job Number 24053327Job Category Engineering & FacilitiesLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.CORE WORK ACTIVITIESSupporting management of Department Operations and Engineering Budgets • Assists in effectively planning, scheduling and evaluating preventative maintenance programs. • Helps establish priorities for total property maintenance needs. • Supervises the day to day operations of Engineering. • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. • Maintains and operates equipment at optimum effectiveness, efficiency and safety. • Supervises distribution of repair work orders. • Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed. • Acts as technical liaison for all departments in property. • Supervises Engineering in the absence of the Director of Engineering. • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. • Selects and makes purchases of new equipment, supplies, and furnishings. • Inspects and evaluates the physical condition of facilities in order to determine the type of work required. • Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow. • Performs inspections effectively. • Assists in evaluating and implementing new technologies, equipment and supplies. • Assists in establishing and implementing an energy conservation program.Maintaining Engineering Standards • Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current. • Helps ensure regulatory compliance to facility regulations and safety standards. • Ensures compliance with all Engineering departmental policies, standards and procedures. • Ensures all employees have the proper supplies, equipment and uniforms.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Empowers employees to provide excellent customer service.Conducting Human Resources Activities • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Helps train employees in safety procedures. • Assists in training other department employees in fire protection, safety and evacuation procedures. • Provides feedback to employees based on observation of service behaviors. • Assists in performing operational activities as necessary.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/27/2024 04:56 PM

Analysing training needs, Creating Training programs and Setting up a learning academy from scratch to ensure streamlining across the organisation. Managing the implementation of major talent initiatives, large-scale leadership development and training programs. Effectively establish and sustain key relationships with business stakeholders.Managing the Learning and Development Budget in collaboration with the management. 18+ experience specific to Learning, Training and Program Management. Preferred experience of working with Management Consulting Companies.Experienced in coaching employees and identifying development needs.Prior experience in setting up Learning and Development academy within a fast paced organisation.

As a Director of Software Engineering at JPMorgan Chase in Enterprise Technology, you lead multiple technical areas, manage the activities of multiple functions, and collaborate across technical domains in Data Management. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, and technological advances.Job responsibilities Leads multiple technology and process implementations across departments to achieve firmwide technology objective and will provide leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives and Manage multiple stakeholders, complex projects, and large cross-product collaborations Coach to help others learn, grow and achieve Foster feedback. Guide and support career growth Design and implement end-to-end capabilities aligned to product strategy and roadmap with exposure to Architect, design, and implement cloud native solutions on AWS and Ability to decompose large initiatives / designs into manageable smaller bodies of work to demonstrate continuous progress Collaborate with business stakeholders, product owners, architects, data domain owners to understand current landscape and develop solutions in alignment with business & technology strategy. Assist in refining /evolving data strategy highlighting clear outcomes. Deep understanding and desire to continue to learn new technologies, native services and new vendors in this space and Understanding of the pros / cons associated with various technology choices and ability to pick the right technology based on the use case Required qualifications, capabilities, and skills Experience in developing or leading large or cross-functional teams of technologists should have demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale Experience leading complex projects supporting system design, testing, and operational stability with experience with hiring, developing, and recognizing talent Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field and a formal training, or certification on data engineering concepts, and 5+ years of experience in the Data space. In addition, demonstrated coaching and mentoring experience Programming experience in Java, Python, Scala etc. Experience in using distributed frameworks like Spark, Hadoop etc. with experience with AWS services like Lambda, EC2, EMR, Redshift, Glue, S3, IAM, RDS, Aurora, DynamoDB etc. and Knowledge of cloud networking, security, storage, and compute services Infrastructure provisioning experience using Cloud Formation, Terraform etc. Experience implementing solutions leveraging CI / CD etc. and experience in working in a product operate model and use of tools like Jira, Jira Align, etc Preferred qualifications, capabilities, and skills AWS Solutions Architect / Developer or any advanced level certification preferred Experience and proficiency across the data lifecycle About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/01/2024 10:23 PM

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Director, Telecommunications, UC & UCCE.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you’re in high demand. And we know it’s important you find the right fit for your future. Have ideas you want to contribute? We’re listening. Looking for exposure to different clients, different technologies? It’s what we do. Want to make an impact on the future? We’re innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you’ll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doingAs a leader of our COE you will provide team direction and drive the strategic build out of the complex CX solutions including design, architecture and delivery methodology and support framework. Leverage your design and implementation experience working with full-life cycle Cisco networks, Unified Communications and contact center project integrations to deliver our best in class cloud CX offering. Oversee the team’s activities in performing CX Implementations. Establish design, architecture and Implementation standards for the COE. Leverage your thought leadership to build a delivery methodology in order to meet client expectations and deliverables. Cohesive approach when partnering with segment practice areas and leaders. Proactively provide consistent and frequent project status updates and project issues to assigned project managers Excellent documentation, presentation, and problem-solving skills Lead, coach, and mentor teams to foster career growth and development. Work with Talent acquisition to continue to recruit and hire talent. What you’ll need to be successful10+ years of experience working with end to end complex systems implementations and integrations leading a high performing delivery team. 5 to 10 years of experience in a leadership or management role within the technology industry 10+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder. Experience with CX 3rd party solutions a plus. (Verint, Calabrio, Nuance etc) Understanding of CX based application development solutions. (Desktop Integration, IVR, AI Solutions, Q&A) Demonstrated ability to lead, mentor and manage technical project teams Excellent documentation, presentation, and problem solving skills Excellent communication skills and client-facing skills Prior project lead experience or team leadership skills required Excellent communication skills and client-facing skills Minimal travel but ability to work flexible hours and or ability to telecommute/work remotely during various phases of the project lifecycle to support Global Projects. Nice to havesMulti-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE) Experience with Unified Customer Voice Portal (CVP) and VXML Gateways Experience with Unified Contact Center Express (UCCX) Immersive Telepresence, VCS and Collaboration Endpoints. Call Center or Contact Center knowledge or consulting experience Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach for Amazing • Seek First to Understand • Act as One • Live life PassionatelyLearn more about our business at TTEC.com or our culture at TTECjobs.com. #ExperienceTTEC

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Director, Telecommunications.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC Digital is seeking a Director of Telecommunications, UC & UCCE to lead our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As a leader of our COE you will provide team direction and drive the strategic build out of the complex CX solutions including design, architecture and delivery methodology and support framework. Role/Responsibilities: * Leverage your design and implementation experience working with full-life cycle Cisco networks, Unified Communications and contact center project integrations to deliver our best in class cloud CX offering. * Oversee the team’s activities in performing CX Implementations. * Establish design, architecture and Implementation standards for the COE. * Leverage your thought leadership to build a delivery methodology in order to meet client expectations and deliverables. * Cohesive approach when partnering with segment practice areas and leaders. * Proactively provide consistent and frequent project status updates and project issues to assigned project managers * Excellent documentation, presentation, and problem-solving skills * Lead, coach, and mentor teams to foster career growth and development. * Work with Talent acquisition to continue to recruit and hire talent. Skills/Experience: * 10+ years of experience working with end to end complex systems implementations and integrations leading a high performing delivery team. * 5 to 10 years of experience in a leadership or management role within the technology industry * 10+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder. * Experience with CX 3rd party solutions a plus. (Verint, Calabrio, Nuance etc) * Understanding of CX based application development solutions. (Desktop Integration, IVR, AI Solutions, Q&A) * Demonstrated ability to lead, mentor and manage technical project teams * Excellent documentation, presentation, and problem solving skills * Excellent communication skills and client-facing skills * Prior project lead experience or team leadership skills required * Excellent communication skills and client-facing skills * Minimal travel but ability to work flexible hours and or ability to telecommute/work remotely during various phases of the project lifecycle to support Global Projects. Desired Experience * Multi-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE) * Experience with Unified Customer Voice Portal (CVP) and VXML Gateways * Experience with Unified Contact Center Express (UCCX) * Immersive Telepresence, VCS and Collaboration Endpoints. * Call Center or Contact Center knowledge or consulting experience * Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center * Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Job The Director, Asia-Pacific (APAC) Business Information Security Office is a key leader in shaping WBD's Global Information and Content Security (GICS) strategy, policies, and standards across the globe. This individual will provide cybersecurity support and leadership through APAC as WBD increases its technical and business footprint within the region . This critical role will help to ensure that technical security controls are implemented and working effectively across business and technology operations, acting as a bridge between the business, technology, and GICS teams, to ensure consistency across strategy, risk , technical security direction, prioritization of cybersecurity efforts, incident response and delivering outcomes on our cybersecurity p rogram . This Director role is responsible for maintaining a strategic relationship within the region, provid ing constant feedback to GICS leadership on the coverage and effectiveness of cyber security controls within APAC.This position will report to the Senior Vice President, Cybersecurity Program Execution, Compliance and Risk Oversight . J ob Responsibilities Strategic Business Partnership Act as a link between APAC operations and our centralized cybersecurity functions, ensuring that security initiatives are aligned with business goals and priorities.Promote corporate cyber security awareness activities and implement security awareness concepts locally, customizing communications to be suitable for the business.Lead the adoption and enforcement of GICS policies and standards across APAC. Technical Security Delivery Serve as a technical cybersecurity subject matter expert (SME), providing multi-disciplinary knowledge, skills, and experience in cybersecurity domains for APACWork with technology leadership, GICS, and all IT Service Owners to generate appropriate communication , process, and education plans to ensure both IT and Business leaders are aware of the overall cybersecurity posture within APAC.Maintain a solid understanding of assigned business lines and supporting infrastructure to effectively handle the threat and risk landscape.Support security operations and other teams in the identification, investigation, and mitigation of cyber security incidents.Work with all GICS leadership management team to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security). Handle security exceptions for Global news operations, ensuring proper documentation, approval, and review processes are followed.Partner with other GICS leadership to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security) throughout global news operations . Compliance and Reporting Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption to the business unit.Collaborate and support with corporate functions including Internal Audit, Legal, Privacy, Procurement, and others to ensure that WBD maintains a strong cybersecurity posture.Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption. The Essentials Executive presence, technical security expertise , business acumen, communication skills and alignment focus.Being accountable, project driven, results oriented, willingness to be constantly learning new things, open minded, ability to articulate sometimes complex technical security topics and articulate risks in a language that the business finds meaningful and use that information to make more informed decisions.12-15 years of experience in a technical security environment, with 6-8 years in a supervisory or management role.Solid knowledge of various regulatory requirements and information security control frameworks (ISO, NIST, PCI, GDPR, CCPA, SOX).Strong understanding of audit/risk management methodologies and regulatory requirements pertaining to information security, privacy and/or data securityHands-on experience with security practices such as security incident response and risk management.Exceptional verbal and written communication skills, specifically the ability to communicate within the context of the intended audience, whether that be senior executives or highly technical engineering resources.Good understanding of Industry trends and emerging threats.Experience in leading projects leveraging global teams with matrix resources.Extensive experience in the information security field designing and implementing enterprise security solutions in a global context.Should possess proficiency in the technical aspects of cyber security, such as:o Cloud infrastructure and concepts, specifically the security aspects thereofo Application security topics such as the OWASP top 10.o SIEM & logging toolso Vulnerability Management and EDR/XDR toolsets.o Network and Compute architectureso Identity & Access Management and Privileged Access Management The Nice to Haves Bachelor's degree in computer science, Engineering, or other related discipline preferred or 1 2 + years of previous technical security experience, e.g., architecture, engineering, or InfoSec Director level.Security certifications are a plus (CISSP, CISM, CISA, SANS, etc.) How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:50 AM

As a Product Director in the Deposit 2.0 team, you will collaborate with various departments to achieve business goals while prioritizing the needs of our end users. We are seeking someone with a track record of launching successful software products in dynamic, consumer-oriented companies, a passion for enhancing people's financial lives, and the capability to devise and implement innovative solutions to challenging yet exciting customer issues.As a Product Director for Deposit 2.0, you will work cross-functionally to drive business outcomes while putting end users front and center. If you have proven experience launching successful software products in dynamic, consumer-facing companies, passion for improving people's financial lives, the ability to craft and deliver creative solutions to challenging (but exciting) customer problems, then we are looking for you!Job responsibilities; Design and implement simple, modern, innovative capabilities and services for deposit related domains (e.g. Data management, Compliance, Settlement processing etc) by leading a team of product managers and resources like design, data, operations and technology through creation and execution Develop and maintain strong relationships across multiple product areas on the path to delivering Deposit 2.0 Execute and build across multiple product teams using dependencies and dedicated teams. Pore over data, customer feedback, and customer research and use all the key insights to be an advocate of the customer experience, create compelling product/experience proposals and to influence internal stakeholders Continuously seek to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline Create and maintain feature product roadmaps that align to the product vision Manage work in a highly organized, flexible manner, while staying focused on critical scope Drive solutions across the organization; working with various lines of businesses, design, legal, operations, finance, and Agile technology teams to prioritize, deliver the core deposit platform modernization roadmapRequired qualifications, skills and capabilities; 10+ years of product management experience and a proven track record of launching and iterating on successful products through agile delivery that span multiple consumer touch-points and form factors BS/BA degree or equivalent experience Excellent communication and interpersonal skills Ability to develop and prioritize the product backlog to ensure the team delivers high value features Experience building product roadmaps Leader of collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives) Customer-centric focus and keeps rapport with end users Proficient in JIRA About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/05/2024 10:24 PM

At JP Morgan Chase, we look first and foremost for people who are passionate around solving business problems through innovation & engineering practices. Make an impact on our business by leveraging your skills as a Director of Software Engineering in building a team of technologists who will deliver Chase's next generation Core Deposit System.As a Director of Software Engineering at JPMorgan Chase within the Consumer and Community Banking Core Deposits, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.Job responsibilities Manage agile software delivery teams and partnering with the Product partners to drive technology delivery. Deliver solutions leveraging modern technologies including cloud backed APIs and microservices utilizing distributed database technologies. Assess and manage a strong pool of talent in order to build a diverse and inclusive team and culture within the organization Manage all aspects of technology delivery. Provide leadership and high-level direction to teams while frequently overseeing employee populations across multiple areas Act as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives Manage multiple stakeholders, complex projects, and large cross-product collaborations Influence peer leaders and senior stakeholders across the business, product, and technology teams Champion the firm's culture of diversity, equity, inclusion, and respectRequired qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Experience in developing or leading large or cross-functional teams of technologists Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals. Experience with developing and managing large scale platforms with strong understanding of complex distributed systems running on hybrid infrastructure (on premises, private and private cloud environments) Deep expertise building and operating large scale high performance environments with distributed systems and cloud technologies (AWS, GCP, Azure, etc.)Deep expertise with enterprise design patterns and industry best practices with experience using modern technology (e.g., Java, Cassandra, Kafka) and design patterns (e.g., microservices, APIs). Experience with building, leading and mentoring technology teams and next level leaders within the organization. Ability to work in a dynamic, agile environment leading/working with geographically distributed teams. Experience with implementing industry standard cybersecurity & technology controls. Excellent communication skills and ability to present to and communicate effectively with key stakeholders across product, technology, data and design. Strong organizational and management skills.Preferred qualifications, capabilities, and skills Experience with core banking systems, in particular deposit systems Experience building large scale public cloud systemsAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/11/2024 10:18 PM