Customer Service Executive Salary in Hyderabad - PayScale

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are currently looking for a versatile Customer Success Manager with expertise in Tableau to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce's Tableau product. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. Responsibilities: Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives through Tableau utilization. Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities. Strategic Guidance: Assess customer goals and capabilities, offer recommendations for Tableau ecosystem health, performance optimization, and achieving business and technology objectives. Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers' business challenges and growth potential. Adoption Path & Enablement: Contribute to Tableau knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap. Technical Expertise Application: Apply Tableau product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Preferred Skills: Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in Tableau or a specific line of business (LoB). Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture. Excellent communication skills to articulate technical issues to diverse audiences. Ability to prioritize customer needs, take ownership, and drive resolutions. Experience with databases, SQL, Windows/Linux Server, and security infrastructure. Strong Tableau technical skills or the ability to acquire in-depth knowledge. Diligent. Nothing gets overlooked. Required Skills: Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)This position will require you to work from your local Salesforce/Tableau office 2 to 3 days a weekAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/21/2024 03:14 PM

DESCRIPTIONAs Senior Manager, Product Management - Tech, you will the incredible opportunity to build software solutions that enables AGI DS organization provide high quality data which creates the best-in-class Artificial General Intelligence for Amazon. This leader will be responsible for provide full-cycle, high-quality data labelling/generation services in multiple languages. We are looking for passionate and talented problem solvers who have experience building innovative, large-scale, high volume, and distributed software applications. You will be responsible for leading a team of Product Managers and you will work with executive leaders, engineering, science and operations stakeholders to drive process improvement, generate ideas, validate entitlement and then produce a path to production. You will define product strategy, develop the product development roadmap, and drive execution. You'll work in a fast-paced environment and will be required to lead at the strategic level. As a multi-discipline leader, the buck will stop with you - you will work as part of the engineering organization.Key job responsibilitiesKey job responsibilities- Lead a team of Product Managers - End-to-end ownership of requirements gathering, documentation, planning, and implementation of cost-effective solutions for AGI DS Human-in-loop operations- Communicate and collaborate cross-functionally across multiple teams in operations, technology and planning to define strategic roadmaps while keeping the impact of the solution to all stakeholders in mind- Create and implement data driven improvements to Operations network that deliver flexible and efficient products for our customers- Design and implement feedback mechanisms to drive performance and cost improvement in processes- Ability to deep dive and do root-cause analysis using data, and create metrics-driven, actionable, and sustainable solutions for the future- Monitor key performance indicators across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of technologyA day in the lifeAbout the teamDoes passion for innovation drive you? Want to be a part of once in a life time opportunity to drive AI innovation and build next generation delightful customer experience on Alexa, building ML applications? Meet Amazon's Artificial General Intelligence (AGI) team whose mission is to build the world's best Artificial General Intelligence that will enable every Amazon business to deliver more value to its customers and benefits humanity. AGI foundational models and services can be used across all businesses at Amazon. Powering this growing in AGI is need for Data, that ML model depend. AGI Data Services is a key part of AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. This organization generates ground truth data which is used to train machine learning models. The team works with various data formats such as audio, video, and images, and packages this information to be used by internal stakeholders (e.g., data modeling and product teams).We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- • Ability to work with ambiguity and fast-paced environments- • Ability to influence senior stakeholders and deliver through others- • Ability to manage multiple priorities and complexity- • Superior communication skills, both verbal and written- • Work well in teams, respecting and welcoming ideas from partners, business stakeholders, and technical expert- • Solid background in the fundamentals of software developmentPREFERRED QUALIFICATIONS- Experience engaging and influencing senior executives- • MBA or Master's degree- • Demonstrated experience shipping commercially successful products to global market segments by managing complex product development cycles- • Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners- • Teamwork and willingness to roll up sleeves. Earns trust from stakeholders, and is willing to do whatever it takes, to deliver the right results- • Proven track record of taking ownership and delivering results in a fast-paced, dynamic environmentSalary: . Date posted: 03/23/2024 09:07 AM

DESCRIPTIONAmazon Business is one of Amazon’s fastest growing new initiatives focused on building solutions to enable business customers to research, discover and buy business, industrial and scientific products in large catalogs; across multiple devices, marketplaces and regions. Our customers include individual professionals, businesses and institutions that buy in either high frequency or in bulk quantities. Our customers have different and frequently more complex needs than the traditional Amazon customer base.The charter of the AB WW Service Experience Tech is to deliver an integrated experience for all post purchase capabilities and use cases that range from order management (Your Orders), self-service help (Message Us chat bot), and finally assisted service through AB CS Agents (AB CRM, built on top of Customer Support Central). We are also the custodian of overall PPX by collaborating with other AB teams such as ABA, invoices and MYD (Manage Your delivery). Our vision is to empower customers to execute post order actions through intuitive self-serve experiences that are more convenient than contacting customer support, while enabling customers to interact with customer support (human or bot) if they are preferred channels. We are looking for high caliber and tested Senior Software Development Engineers to start a consumer business project with strategic significance and high exposure. The initiative is fundamental to Amazon’s future, and will provide great personal satisfaction and career development as we tackle some of the most intriguing problems in software architecture design and building highly scalable services. It will lay the foundation for Amazon’s future retail technology while serving a wide range of existing external customer needs. We are building extremely customer focused software that can also serve many fast-growing businesses for decades to come. The project will have regular reviews with the company’s senior leaders. The scope of the project is set to scale rapidly for the next few years post launch.As part of the leadership team, you will lead developing key AB systems and strategies used by Amazon worldwide and will regularly interact with executive leadership. You will work with the business teams to define roadmaps, drive execution of technology projects, drive operational excellence initiatives and manage technology operations.1. Drive strategic planning and project execution, recruit, hire, and develop the industry’s top engineering talent.2. Mentor other SDEs in your org to independently innovate and deliver results, while verify completion/quality.3. Balance technical leadership, investment and strong business judgement to make the right decisions about technology choices.4. Lead or contribute to multiple simultaneous product development efforts and initiatives.6. Communicate effectively with PEs and Sr SDEs from other groupsIf you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of our initiative, come join us!Key job responsibilities- Design and Architect solutions for business problem or strategy that may not yet be defined- Influence teams that overlap in business/technology areas- Participate in strategic initiatives (1-3 year). Write effective communications (e.g., Mission, Tenets, PR/FAQ, etc.). - Mentor a team of SDEs tasked with building or solving complex software problems, often at the architectural level. - Make trade-offs: short-term vs. long-term needs- Determine where to simplify, optimize, or extend solutions for the best outcomes. Drive resolution to data architecture deficienciesWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Helpdesk Service Desk Analyst. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC Digital is seeking a Helpdesk/ Service Desk Associate to join our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Managed Services Support Engineering team, you will work in a team environment in an external client facing capacity in support of ttec Digital’s large enterprise customers. What you’ll bring to us: • You will be responsible for taking incoming e-mails, calls and service requests from customers • Document client requests in Service Now and escalate requests to internal Escalation Engineering teams • Client connectivity / remote access tools • Desktop server application support Basic incident and change management What skills you’ll need: General helpdesk / NOC experience preferredPrior customer service experienceKnowledge of MS Office Suite: Outlook, Word, ExcelAbility to follow documented processes and methodologies Ability to work possible shift schedules of 8-10 hours in support of a 24 hour, 7 day a week

We are hiring for Customer Service Executive Job Type: Permanent. Job Location: Hyderabad. Experience: 0 to 2 Years. Qualification: Intermediate. Skills: Good command On English, Hindi and Telugu. Good knowledge on MS OFFICE. Salary: 10000 to 18000(Bas

City : Hyderabad & Secunderabad Category : Call center & BPO jobs Title : COUNTRY CLUB INDIA HIRING TELEMARKETING AND CUSTOMER CARE Role : Customer Service Executive (Voice) Experience :0 to 1 years Job Type : Full time Job location : Hyderabad & Secunderabad

Wanted Sales executive in Valuesaas IT Solutions Immediate Wanted Sales executive in Valuesaas IT Solutions Min.0 to 3 year experience Good Communication in English Shift timing 10 Am to 7 Pm Work Location: Hyderabad Spot Offer Letter Will Be Given!! Con

We have urgent openings for the Customer Care Executive position for our BPO Company located in Trimulgherry, Hyderabad. Job Profile: •Answer inbound calls as well as assist customers who have specific inquiries •Build customer’s interest in the services

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DESCRIPTIONAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple 3P stores from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives yielding improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Roles and Responsibilities: 1. Monitor operations of the assigned stores and suggest & deploy improvements 2. Identify useful data accumulated from multiple sources and take necessary actions 3. Foresee implications based on current data and trends 4. Be organized, apt and prompt in notifying the situation, problem solve and recur prevention 5. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy 6. Train & direct associates for action and conformance of norms & practices 7. Visit the stores for various operational conformance, restrictions and norms 8. Conduct ops checklist based on SOP Key job responsibilitiesCommunicating with team and operations stakeholders.Managing amazon driven process at 3p stores.Providing training and one point lessons to ground staff to implement Amazon Operation processes.Perform daily/ weekly site auditsTravel to site locations We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with ExcelPREFERRED QUALIFICATIONS- Bachelor's degreeSalary: . Date posted: 04/06/2024 09:30 AM