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Product Support Senior Engineer - Secureworks - INDIA
, Hyderabad, Telangana
Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about whats next. We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role Overview:We are looking for someone passionate about providing software support for our recently launched Taegis application.With Taegis customers get a fully managed solution delivered through our security analytics and operations platform, providing advanced threat hunting, detection and rapid response across endpoint, network, and cloud environments.You will work closely with product management and engineering to help our customers. The role will be the focal point for our customers in terms of support and will be an integral part of a global team that continues to innovate the product.Were an Agile team and work with a number of various software support tools to get our jobs done. The intricacies of our software include working with endpoint components, cloud components, next-gen antivirus components and others.The ideal candidate will have strong troubleshooting skills, be driven to help customers, and able to dive deep into a new product and learn it inside and out.Key Responsibilities:Perform triage and troubleshooting with the customerAssist software developers in the resolution of issuesRespond and communicate with the customer through various channels of communication (email, phone, chat)Create technical documents and knowledge base articlesDocument customer issuesAdhere to SLAs and strive to deliver excellent customer serviceAbility to be empathetic, accurate, compassionate, responsive, resourceful, and conscientiousConvey technical jargon in a wide array of syntax from beginner level users to developers in our tickets as well as knowledge base articlesMaintain excellent organizational, written and oral communication skillsPossess a strong sense of urgencyRole Requirements:Minimum of 3 years of software product support experienceMinimum of 1 year of experience with UNIX/Linux commandsMinimum of 2 years of experience working with Security Endpoint solutionsExcellent organizational, written and oral communication skillsExperience with AWS or Kubernetes or other cloud computing solutionsExperience working in a B2B SaaS environmentPreferred Skills:Understanding of scripting and debugging languages; Python, JavaScript, HTML and API''sBS in Computer Science, Software Engineering, Computer Engineering, or MISExperience working in the cybersecurity industryWorking hours: 24 x 7 schedule, with 12 hours rotating shiftsHere are more reasons to join our team!Take a look at what we offer and feel free to reach out to us for more details!Development programs and cyber-security training/ certifications because we grow togetherInternal Career Progression Plan for top performers - we encourage you to follow internal opportunitiesRegular workshops we are the largest community of cyber-security experts and we enjoy sharing our best practices during our Communities of Practice and to our traineesWork from home policy your time mattersMedical and Dental subscription flexible package and you can include your family membersLife InsuranceAnnual Performance BonusMeal ticketsWhy work with us?Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regula
Data Quality operations engineer
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Data Quality operations engineer to join our team in Hyderabad, Telangana (IN:TG), India (IN).We are seeking a highly skilled and detail:oriented individual to join our team as a CMDB Data Quality operations engineer.In this role, you will be responsible for working with our Compute, Storage and Network teams helping to manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up:to:date information on all business:critical assets.WHAT YOU'LL DO:: Youll provide technical support and assistance around CMDB Management Processes and Tools to infrastructure and operations teams around across the globe.: Manage and maintain the CMDB in accordance with ITIL best practices and ensure accurate tracking of configuration items and their relationships.: Ensure accurate and complete data entry of all assets and configuration item: Identify and resolve any data discrepancies or inconsistencies within the CMDB: Coordinate with various teams to gather asset information and update the CMDB accordingly: Conduct regular audits to verify accuracy and completeness of CMDB data: Develop and implement processes for ongoing data maintenance and improvement: Provide support and training to end:users on CMDB:related processes and proceduresTO SUCCEED IN THIS ROLE:: Broad knowledge of IT infrastructure components: Knowledge of the IT Operations Management (ITOM) suite of capabilities, to include Discovery, CMDB, Event Management, Service Mapping, etc.: Familiarity with IT Service Management toolsets like ServiceNow, including its CMDB module Discovery and other integration related to CMDB population.: Understanding of SNMP, SSH, and WMI based discovery and authentication protocols.: Hands:on experience in troubleshooting ServiceNow Discovery, CMDB, and IT Asset Management.: Proficiency in ITIL Service Lifecycle Management, armed with ITIL v3/v4 certification.: Excellent attention to detail and strong analytical skills: Proficiency in data analysis and problem:solving: Ability to work collaboratively with cross:functional teams: Strong communication skills, both written and verbal About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Sr Data Engineer, Ops Finance Transportation
Amazon, Hyderabad, TS, IN
DESCRIPTIONThe Amazon transportation controllership team is looking for a Senior Data Engineer who is data-driven and detail oriented, to partner in expanding our financial data systems to support our global transportation network. You should have excellent business and communication skills to be able to work with business owners and tech leaders to gather infrastructure requirements, design data infrastructure, build up data pipelines and data-sets to meet business needs. You stay abreast of emerging technologies, investigating and implementing where appropriate. This person must be strategic and have strong analytical skills, robust interpersonal and influencing skills, strong organizational and project management skills, and is a self-starter. They will need to roll up their sleeves, work both independently and collaboratively across teams, and have a high level of ownership and accountabilityKey job responsibilities- Architect and develop end to end scalable data infrastructure and data pipelines- Develop data products, deploy highly performant solutions, build data infrastructure leveraging AWS services (such as EC2, Redshift, EMR, Lambda, Quicksight etc.)- Improve existing solutions and come up with next generation Data Architecture to improve scale, quality, timeliness, coverage, monitoring and security.- Develop new data models and end to data pipelines.- Lead design reviews for other Data Engineers on the team and actively participate in design reviews of related tech products.- Provide technical and thought leadership for Data Engineering and Business Intelligence- Create and implement Data Governance strategy for mitigating privacy and security risks- Design, implement, and support a platform providing secured access to large datasets.- Interface with multiple finance and accounting customers, gathering requirements and delivering complete data solutions.- Develop ETL pipeline that links various datasets that could serve the analysis objectives in the most efficient way- Analyze and solve problems at their root, stepping back to understand the broader context.- Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWSA day in the lifeWork with the largest dataset in logistics management anywhere in the world to drive business insights, support operations and build analytical solutions for partners which can help drive cost control and decision making. As a Data Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will design, implement and support scalable data infrastructure solutions to integrate with multi heterogeneous data sources, aggregate and retrieve data in a fast and safe mode, curate data that can be used in reporting, analysis, machine learning models, Gen Ai and ad-hoc data requests. You will be exposed to cutting edge AWS big data technologies.About the teamTrans Controllership in Finance is one of the most challenging and exciting spaces to work for, with new geographies, new modes and new carriers being launched every day and being required to seamlessly integrate with the Transportation technical systems for automatic Ingestion of Freight invoices, thorough auditing, timely payment and for proper accounting to keep our books clean and accurate. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices- - Design & Implementation of automated data contract and data quality enforcement mechanisms- - Expertise at least in 1 data Orchestration tool- - Working experience in CDKPREFERRED QUALIFICATIONS- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience operating large data warehouses- Master's degree- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Knowledge of distributed systems as it pertains to data storage and computing- - Knowledge of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations- - Proven success in communicating with users, other technical teams, and senior management to collect requirements, describe data modeling decisions and data engineering strategy- - Experience providing technical leadership and mentoring other engineers for best practices on data engineering- - Strong understanding and experience with DBMS internals.- - Strong understanding of system performance and scaling- - Knowledge on LLM and Gen Ai.
Omnichannel Implementation Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as a Omnichannel Implementation Engineer. At TTEC, we help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business. We were founded on one guiding principle: customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone. Your role brings that principle to life. TTEC, a 50,000 employee,global customer experience pioneer, is opening a new information technology anddata science center of excellence in Hyderabad where you'll have theopportunity to get in on the groundfloor of this expansion. As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute? We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team. Join ourinclusive IT team and you’ll help create meaningful employee experiences thatdrive memorable customer experiences.Whatyou’ll be doingTier 1 Responsibilities + Peer Review of Tier 1 work productConfiguration of omni-channel contact center, teams, services, and skills Configuration of voice, chat, email and SMS interaction processing scenarios Configuration of external logic connections in voice/chat scenarios Configuration of custom audio treatments Configuration of Integration Accounts Outbound campaign and dialer configuration Workflow Entry Configuration What you’ll need to be successful2 to 4 years customer facing solutioning/requirements gathering experience required. Understanding or experience with enterprise software or Software as a Service model Debugging, troubleshooting and Chrome experience. IE, FireFox, and Safari a plus Microsoft Word and Excel proficiency Knowledge of system integration solutions or product middleware LINUX experience a plus Experience with Call Center Technologies CRM, Interaction Management, CTI, Case Management and Technologies that Support these BOT/Chat Suggestion Engine experience a plus Social Messenger experience a plus SQL Experience a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach forAmazing • Seek First to Understand • Act as One • Live life Passionately Learn more about our business at TTEC.com or our cultureat TTECjobs.com.#ExperienceTTEC
Sustain - Network Escalation Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Network Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Position Summary: Under direct supervision, responsible for the implementation of engineering, configuration, installation, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN). Provides technical support to various departments and users with regards to the LAN/WAN. Operates under direct supervision, with latitude for independent judgment. Serves as a team member of the network engineering team. Key responsibilities:Responsible for the implementation, testing and training of new communication projects and initiatives.Performs the analysis, design and development of new LAN/WAN initiatives.Responsible for integrating business systems within the corporate information technology environment. Coordinates with Management and Technology Managers/Engineers to resolve issues relating to LAN/WAN. Provides support to the technical operations groups and Network Operations members.Implements new technologies in the areas of network resiliency, network convergence and speed, network monitoring and alertingComplies with policy and standards globally for Teletech data network Responsible for creating and maintaining documentation for all assigned Enterprise network designs. Capable of project managing technical projects, and communicating status to CustomersFlexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements.Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.Ability to work days, evenings, and weekends as required; 24x7 support.Exceptional documentation and communication skills.Other duties as assigned by managementRequirements: Working knowledge and implementation skills of Cisco’s Switching, Routing and Security products. Working knowledge of Voice Over IP; experience with Cisco and Avaya VOIP Products. Working knowledge of IP Routing, Quality of Service technologies with demonstrated implementation in a large enterprise organization.Working knowledge of F5 BIG-IP with implementation experience in a large enterprise organization.Willingness to undertake self-study to rapidly advance knowledge of industry and company standards/directives. AA/AS degree or equivalent experience2-3 years of experienceWorking knowledge of LAN/WAN systems, networks, and applications Certifications: Network +, CCNA a plus or equivalent experience Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Sr. Application Engineer (5:10 Years) for an on:demand Enterprise Performance Management Provider
, hyderabad, IN
We are looking for a " Sr. Application Engineer "for one of our esteemed Clients for Hyderabad Location.RESPONSIBILITIES:Provide service to SaaS/Cloud Services by providing proactive knowledge and acting as an escalation point for Service Operations. Resolve issues and incidents within SLA.Proactively work with vendors and providers on issues identified in products and chase issues until successful resolution. Timely resolution of issues within work streamIndependently implement approved medium and large scale projects that align towards service and departmental goals.Lead, coordinate, and manage all aspects of application design and implementation.Oversee the development, and implementation of service/application software solutionsParticipate in design of new application, and strategies.Manage relationships with counterparts including functional owners or work streamsLiaise with company's database, Network/Systems and NOC teams for prompt rectification of any problems or emergencies.Provide direction for the Network Operations team in support of application support.Coordinate and conduct training sessions for junior system administrator staff.Provide guidance and support to the enterprise; act as single point of contact Applications Operations related issues.Coordinate with network engineering to ensure availability, reliability, and scalability of applications to meet business demands.Recommend and execute modifications to application infrastructure in order to improve efficiency, reliability, and performance for application.Implement automation for Application deployments.Implement monitoring for Applications and Services.Keep current with related technologies and releases.Develop and execute test plans to check infrastructure and systems technical performance in relates to applications.Report on findings and make recommendations for improvement.Oversee new and existing applications, and software upgrades.Carry off:hours escalation as part of on:call rotation or an emergency with 10minutes of Response Time.Ensure completeness and quality of all deliverables.Ensure adherence to corporate policies and standards to meet compliances, availability and disaster recovery, acting as an escalation point for project team members to provide issue resolution.Document technology deployments by creating Standard Operating Procedures, training guides. Train coworkers and other members of Network Operations staff.REQUIREMENT:At least 5 years of experience supporting customer facing cloud service.At least 5 years of experience supporting 99.9 SLA service.At least 8 years of experience deploying .NET and Microsoft SQL based Releases.At least 5 years of experience with deploying release without service downtime.Experience in carrying on:call rotation duties with 10min of response time.Implement automation for Application deployments.Implement monitoring for Applications and Services.At least 3 years of experience with develop and execute test plans to check infrastructure and systems technical performance in relates to applications. Report on findings and make recommendations for improvement.At least 5 years of experience in overseeing new and existing applications, and software upgrades.Ensure adherence to corporate policies and standards to meet compliances, availability and disaster recovery.
Database Engineer
Amazon, Hyderabad, Any
BASIC QUALIFICATIONSBachelors in Computer Science or Engineering, or equivalent experience. - 4+ years of experience as a DBA, Database Engineer, or similar role is required. - 3+ Experience with RDS (PostgreSQL, MySQL), Redshift and/or other RDBMS systems Experience in UNIX shell and SQL, and - 2+ years of experience in Database migrations, Creation of Objects in SQL, NoSQL technologies. - 1+ years experience DynamoDB, NoSQL Databases and/or other relational databases like RDS, PostgreSQL. - At least one procedural language such as Python, Ruby, Java, PerlDESCRIPTIONAmazon Fulfillment Technologies & Robotics - Central Support Team is currently looking for a Database Engineer position for it's Hyderabad, India office to design, develop and manage the persistence solutions that serve and support FTR needs. Database engineer will be part of the worldwide operations and responsible for designing, managing and maintaining highly complex, confidential, mission critical and high availability databases in a dynamic and fast paced environment. Key job responsibilitiesA day in the lifeA typical day on our team involves collaborating with other engineers to deploying new Databases through our large automated systems, and operationally supporting your newly deployed software. You will seek out new approaches to automate fixes for operational issues, use AWS services to solve design problems, and engage other internal teams to integrate your applications with theirs.You'll be part of a world-class team in an inclusive environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in DB storage technologies. About the teamAmazon fulfillment technologies & robotics (FTR) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Platform Engineering Database Engineering Team is responsible for Engineering, Architecture, operations ,support and Scaling of databases for Amazon Fulfillment Technologies (AFT), SCOT (Supply Chain Optimization Technologies), WWCR (WW Customer Returns), Gift Cards and Amazon Payments systems.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in supporting large-scale high-availability systems in a production environment.- Worked or Contributed to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.- Experience with Amazon Web Services such as IAM, EC2, S3, CLI, SDK or equivalent cloud services.- Knowledge of CI/CD tools, Development lifecycle & best practices for coding standards, code reviews, source control management, build processes, testing, and operations.- Proficiency in one or more programming languages such as Java, C#, Python, Go, ReactJS.- Excellent speaking-listening-writing skills, attention to details, proactive self-starter.- Excellent problem-solving skills.Salary: . Date posted: 04/04/2024 10:19 PM
Software Dev Engineer III, ATE
Amazon, Hyderabad, TS, IN
DESCRIPTIONAre you interested in applying your strong software development and tech management skills to world-changing problems? Are you interested in driving the development of methods, models and systems for strategy planning, transportation and fulfillment network? If so, then this is the job for you.Our team is responsible for creating core analytics tech capabilities, platforms development and data engineering. We develop scalable analytics applications and research modeling to optimize operation processes. We standardize and optimize data sources and visualization efforts across geographies, builds up and maintains the online BI services and data mart. You will work with professional software development managers, data engineers, scientists, business intelligence engineers and product managers using rigorous quantitative approaches to ensure high quality data tech products for our customers around the world, including India, Australia, Brazil, Mexico, Singapore and Middle East.We are looking for individuals with a passion for building server-less applications and services. You'll join a team of software engineers, programming specialists that own a suite of applications that provide support tools, automation solutions for internal teams as well as Amazon customers.. Key job responsibilitiesYou’ll design and develop systems and applications used by supply chain operations across IN and emerging countries and you will regularly interact with engineering and business leadership. You will participate in the planning and execution of technology projects and operational excellence initiatives. You’ll also mentor junior engineers in employing strong design and implementation practices.To accomplish this, you will be expected to have an established background in building highly scalable systems and applications, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful..We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent
Staff Software Engineer - Backend (Commerce Team), Hyderabad
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Staff Engineer, Commerce - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com . Meet Our Team: The Commerce group is part of the Core & Data organization within WBD's Global Tech division. Our services handle all aspects of monetizing our streaming services. This includes everything from managing products, pricing, and promotions; selling subscriptions and pay-per-view events; integration with 3rd party providers for global and local payment methods; handling taxes, fraud, financial reporting, and much, much more. We provide the backend APIs that power all our clients, and our teams own design, build, maintain, and are responsible to both deploy and operate our services. The group is currently based in US, Sweden, and Poland and is now expanding in India. Roles & Responsibilities: Has a track record of having built multiple high-performance, stable, scalable systems that have been successfully shipped to customers in production.Drives best practices and sets standards for the team.Is a key influencer in the team's strategy and contributes significantly to the team planning.Shows good judgment making trade-offs between immediate and long-term business needs.Is a result-driven creative thinker who drives innovation and produces delightful experiences for our customers.Is an advocate for data-driven decision-making, has an insatiable curiosity, and loves to invent and innovate to solve difficult problems.Has a strong point of view but remains open-minded.Takes ownership of their work and consistently delivers results in a fast-paced environment.You are a collaborative leader that makes other engineers and team members around you more productive, by sharing your knowledge and helping to tie-break key technical decisions.You play a leading role in designing and developing major functional changes to existing software systems, or new ones, involving yourself and other engineers.You are a key influencer in your team's strategy and contribute significantly to team planning.You show good judgement making trade-offs between immediate and long-term business needs.You troubleshoot a production issue by reviewing source code, logs, operational metrics, stack trace, etc. to pinpoint a specific problem and then resolve it. You identify root causes and identify learnings to improve both development processes and system design.Provide guidance on design, coding, and operational best practices.You propose and create best practices proactively where none exist.You make high-impact decisions driving how and what software gets built.You mentor junior engineers, overseeing their designs, code quality, and integration into a team.Your success is judged as much on your own productivity as on the positive impact you have on the engineers around you. What to Bring : Proficient in Java or other JVM languages.9-13 Years of total experience and should have experience in Java and a few other languages.Experience and deep understanding of Docker, Kubernetes, and AWS.Great understanding of distributed systems challenges, micro-service-based architectures, and asynchronized communication (e.g. using gRPC and Kafka).Ability to implement alerting, metrics, and logging using tools like Prometheus, CloudWatch, Kibana, PagerDuty.Practical knowledge of persistence and caching solutions such as PostgreSQL, Redis, ElasticSearch, Caffeine.Familiar with asynchronous, non-blocking, functional/reactive styles of programming. Hands-on experience with frameworks such as Spring WebFlux, Vert.x, Node.js. What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:56 AM
Network Engineer
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & InfrastructureJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Overview: We are in search of a talented and proactive Network Engineer to join our global Office Connectivity team. As a Network Engineer, you will be instrumental in the design, implementation, and maintenance of our organization's office networks worldwide. We are looking for someone with a strong technical background, problem-solving abilities, and a keen focus on optimizing and securing office networks on a global scale. Responsibilities: Participate in the design, implementation, and management of our organization's office network infrastructure globally, prioritizing high availability, reliability, and scalability. Collaborate closely with cross-functional teams to grasp business requirements and align network solutions with overarching organizational objectives. Configure and troubleshoot routers, switches, firewalls, and other network devices across various office locations to ensure optimal performance and security. Implement and maintain support for network protocols including BGP, OSPF, MPLS, IPSec, QoS, IPv6, SDWAN, and Multicast to cater to diverse office network needs. Utilize automation tools and scripting languages like Python and Ansible to streamline network processes and enhance operational efficiency across global offices. Monitor the performance of office networks, conduct regular audits, and implement necessary adjustments to optimize network resources and ensure consistent performance. Lead initiatives for network enhancement projects from inception to completion, ensuring adherence to quality standards and timely delivery across global offices. Provide tier 2 escalation support for LAN and WAN issues, collaborating effectively with vendors and other support teams as required to maintain network integrity globally. Develop and maintain comprehensive documentation of network configurations, standards, and procedures to facilitate knowledge sharing and ensure consistency across global office networks. Mentor and guide junior engineers within the team, fostering a collaborative environment that encourages knowledge exchange and skill development. Qualifications: Demonstrated experience as a Network Engineer in medium to large-scale enterprise environments, with a focus on supporting office networks globally. In-depth knowledge of routing and switching technologies, including Cisco Catalyst and Nexus platforms. Comprehensive knowledge of SD-WAN technologies, specific experience with Palo Alto Prisma SD-WAN preferred Working knowledge of AAA concepts including Cisco Identity Services Engine, EAP-TLS, MAB, TACACS, RADIUS. Cisco TrustSec experience is a plus Can demonstrate understanding of macro/micro segmentation concepts and practices Understanding of network security practices, with hands-on experience on platforms such as Palo Alto, ASA/Firepower firewalls. Proficiency in network automation using tools like Python, Ansible, and version control systems like git. Familiarity with network monitoring tools such as Thousand Eyes, LiveNX, New Relic, Wireshark, and iperf. Excellent communication skills and the ability to collaborate effectively with diverse teams across different geographical locations. Proven project management skills with a successful track record of leading network projects globally. Bachelor's degree in Computer Science or equivalent work experience. Industry certifications such as CCNP preferred. If you are passionate about leveraging network technologies to address complex challenges and thrive in a collaborative environment, we encourage you to apply for the Network Engineer position and contribute to shaping the future of our global network infrastructure. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/19/2024 03:20 PM