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Tableau - Customer Success Manager
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are currently looking for a versatile Customer Success Manager with expertise in Tableau to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce's Tableau product. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. Responsibilities: Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives through Tableau utilization. Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities. Strategic Guidance: Assess customer goals and capabilities, offer recommendations for Tableau ecosystem health, performance optimization, and achieving business and technology objectives. Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers' business challenges and growth potential. Adoption Path & Enablement: Contribute to Tableau knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap. Technical Expertise Application: Apply Tableau product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Preferred Skills: Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in Tableau or a specific line of business (LoB). Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture. Excellent communication skills to articulate technical issues to diverse audiences. Ability to prioritize customer needs, take ownership, and drive resolutions. Experience with databases, SQL, Windows/Linux Server, and security infrastructure. Strong Tableau technical skills or the ability to acquire in-depth knowledge. Diligent. Nothing gets overlooked. Required Skills: Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)This position will require you to work from your local Salesforce/Tableau office 2 to 3 days a weekAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . 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We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/21/2024 03:14 PM
Data Management Associate Sr
JPMorgan Chase, Hyderabad, Any
Job responsibilities Track project delivery Create and publish status reports Accountable for resolving execution issues Utilizing Project Management Methodologies Strong interpersonal skills, ability to gather complete customer requirements and ensure alignment between internal customer and development teams both within and outside of Data Management team Achieves operational objectives by contributing information and recommendations to project plans and reviews Create detailed documentation including business requirements, process flows, use cases, and user stories. Maintain accurate and up-to-date project documentation throughout the project lifecycle. Prepare and present project management documents (project charter, project plan, executive summaries, work-back schedules, action items, change management logs, ) as neededRequired qualifications, capabilities, and skills Minimum 7 years of experience of project execution Experience with epic development and user story writing Strong knowledge of Agile processes Handle multiple projects at once, meeting deadlines. Interact effectively with team members at all levels. Ability to research and resolve issues. Bachelor's Degree required Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Maturity to manage stakeholders and clients across Business, product and technology Data Management experience with good business understanding and knowledge of processesAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/28/2024 10:21 PM
Applied Scientist - II, Intl Seller Growth
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Master's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative fieldDESCRIPTIONAre you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, Amazon's International Seller Services team has an exciting opportunity for you as an Applied Scientist.At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our International Seller Services team plays a pivotal role in expanding the reach of our marketplace to sellers worldwide, ensuring customers have access to a vast selection of products. As an Applied Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for our customers and sellers. You will be part of a global team that is focused on acquiring new merchants from around the world to sell on Amazon's global marketplaces around the world. Join us at the Central Science Team of Amazon's International Seller Services and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce.Please visit https://www.amazon.science for more informationKey job responsibilities- Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the international seller services domain.- Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions.- Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces.- Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems.- Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative fieldSalary: . Date posted: 04/02/2024 10:18 PM
Talent Acquisition Sourcing Lead
TTEC, Andhra Pradesh, Hyderabad
TTEC is seeking a TalentAcquisition Sourcing Lead to join our Corporate Talent Acquisition Team. What you’ll be doing: The Talent AcquisitionSourcing Lead will deliver full service sourcing, research and on-demandintelligence for a variety of market and functional specific roles globally.Using your expert research and talent intelligence skills, you will proactivelyfocus on target companies and industries to identify talent for variousrecruiting projects. You will also be the internal expert and coach for thewider Talent Acquisition team on direct sourcing strategies, tools, methodologiesand practices to enable TA team members to improve their own direct sourcing expertise. The TA Sourcing Lead will ensure our emerging brand message is relevant and current, bringing theoutside in from both a tools and trends perspective as well as the competitivelandscape on talent. The ideal candidatewill have a blend of experience in Executive Search and/or in-house Sourcingpractice for a large corporation. S/he will lead strategictalent pipelining projects to focus on critical skill / gap areas in thebusiness to attract and engage talent for key professional and executivepositions.S/he will build and leada team of Sourcers: “hunters”, who will focus on generating passive candidatesfor our current and future business needs, helping us to continue our shiftfrom a reactive model of recruitment to proactively building our talentpipeline. What you’ll bring to us: Partner with Practice Leads to create and implement sourcing strategies for active and future requisitions. Administer reactive talent sourcing while driving toward a more proactive talent pipelining approach targeted at mid, senior, and executive roles across our global enterprise. Lead a team of Sourcers responsible to pursue every available outlet (deep web search, social media, databases, networking, internet, job boards, cold calling) to find potential candidates to fill current and future needs. Cultivate/develop the strongest possible Sourcing team leveraging both internal and external talent. Provide talent market insights, competitive intelligence and talent demographic data to enable TA team and hiring managers to be well-informed on market conditions. Recommend tools, channels, and best-practices for talent attraction and sourcing globally Partner with Talent Acquisition Marketing to ensure alignment with our brand. Utilize appropriate Social Media sourcing and branding tools to support with talent attraction. Develop holistic talent attraction and pipeline strategies to solve for business talent needs. What skills you’ll need: Bachelors’ degree required. English fluency is required. Excellent verbal/written communication skills. Experience: 4+ years of recruiting or candidate sourcing experience, delivering end-to-end Sourcing assignments within an in-house or RPO environment, including passive candidate sourcing for open roles, market mapping and creating/maintaining talent pools. Experience in a global company preferred. Strong understanding of a global talent attraction landscape with emphasis on US, Philippines and Mexico. Knowledge in leading mid-level to executive searches. Experience managing a team of Sourcers / Recruiters and recruitment process. Ability to successfully create a sense of urgency and influence others as an internal consultant, to educate clients and HR Partners on process, procedure and best practices. Strong knowledge of recruiting-based websites, applicant tracking systems and creative sourcing techniques. Candidate identification via Boolean/internet searching. Technically savvy – able to best utilize appropriate systems, CRM, IT services. Ability to help develop and subsequently manage to agreed performance metrics.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Data Lead
, hyderabad, hyderabad district, IN
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a ((Data Lead)) to join our team in ((Hyderabad)), ((Telangana)), ((India)).8+ years' experience as a SAP consultant, ideally with Finance or Logistic functional background orABAP knowledge (techno:functional).Should have experience of at least 1 end:to:end SAP s4 Hana implementation / Rollouts.Good knowledge in data migration tools such as LTMC, LSMW, batch input with understanding of underlying SAP data models and SAP Objects dependency. Analyzing legacy data, quality check of submitted load files, testing load quality, leading user testing and acceptance of load process, providing input into specifications for automated data migration transformation rules, analysis and identification of duplicate records and other activities required for successful and on time data migration.Building,testing, executing and managing data migrations utilizing tools such as S/4 HANA migration cockpit(LTMC), SAP LSWM and integration technologies such as IDOCs and BAPIs / FM's experience across the SAP functional areas such as Finance and Logistic data analysis and reconciliation ,implementing an S4/HANA environment.Work closely with Data Migration team to document data migration requirements, on project planning and load scheduling, testing and troubleshooting, and issue resolution.Work closely with Business Lead on schedules and overall deployment support to sites, and with other workstreams on overall data migration and cutover plans.Work closely with Master Data team to ensure master data is ready to support data loads.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
SKIPTASK | Disclaimer Policy | IT Talent Acquisition
, Hyderabad
Please read our Disclaimer Policy carefully as they apply to your use. Apply Online now. For more details visit us at httpwww.skiptask.com/DisclaimerPolicy.aspx
Openings in Bioinformatics
, Hyderabad
Alcove Life Sciences is a leading Bioinformatics organization providing Research & Project services to worldwide Life Science organizations & Institutions. Currently we are having a couple of positions for which we would like to hire a candidate having s
Head of Analytical R&D - Polymers and Material Science Company
Michael Page, Hyderabad
Effectively using project management/milestone planning techniques to drive multiple concurrent opportunities.Designing and adapting analytical paradigms based on the CQAs, process control strategies and emerging industry trends.Interacting with stakeholders consisting of analytical, manufacturing, process development, quality, regulatory, supply chain, Work with other groups to develop time lines and effective strategies to meet the clinical supply demands.Carrying out research on assigned technology, concepts, technical opportunities, and materials.Managing equipment qualifications and/or calibrations per internal procedures and USP guidelines.Using experimental designs, research, and analyses to interpret data to determine feasibility/efficacy of proposed solutions.Adhering to all cGMPs, compliance/regulatory mandates and quality requirementsManaging a team and a setting up the analytical R&D instruments in the lab from scratchIdeally you have a PHD with min 10 years of analtyical experience in Polymers or material science. You have managed a team of alteast 3- 5 people and must have an understanding on broad range of analytical equipment like LC, GC, NMR, GCMS, LCMS, IR, UV.
Talent Acquisition Advisor
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role: The Advisor, Talent Acquisition is responsible for the acquisition and placement of top talent both internally and externally to support the growth of Warner Bros Discovery in India.This role serves as a key business partner to ensure best in class attraction, sourcing, assessment, selection and onboarding of candidates for all roles up to Senior Director level, positioning Warner Bros. Discovery as an Employer of Choice. Your Role Accountabilities: Build strong relationships with key P&C Partners.In response to business needs, manage full-cycle recruitment, which includes but is not limited to the following: Lead kick off meeting with hiring executives, to understand their business unit, department and position needs, and develop recruitment strategies to source, attract and recruit to fill key positions. In partnership with hiring executives, develop an effective interview and sourcing strategy, with an eye toward internal and diverse talent. Write engaging job postings to better attract target audience. Leverage tools to source viable candidates (Workday, Phenom, LinkedIn, etc.). Engage and assess candidates for company and position viability, providing the Hiring Manager with candidate shortlists that are diverse and representative. Partner with hiring executive on candidate slate from initial presentation to finalist selection, coaching them to develop new practices and capabilities with regards to interviews and selection procedures. Negotiate salary terms and process subsequent offer details. Build and leverage network (business resource groups, professional organizations) to become a subject matter expert and continually grow and develop talent pipeline. Attend key industry/function related events where relevant. Proactively support, educate and advocate for internal talent. Participate in special projects that support continuous business process improvement. Work with Early Careers to identify early careers opportunities where appropriate within the region.Work closely with Operations to ensure that a superior candidate experience reflective of our values is being adhered to across all recruitment. Update and manage WBD's ATS (Workday) on a timely basis to ensure accurate reporting on statistics on time to fill, costs, and source of hire. Keep up to date with industry news. Qualifications & Experience: Solid recruitment experience either in-house and/or in recruitment agenciesSkilled in project management (able to effectively manage expectations, follow timelines, and communicate progress). Excellent both written and spoken English skills.Able to influence hiring executives with regards to recruitment practice and selection activities. Strong work ethic, accountability, and ownership of work. Able to multi-task and self-prioritise. Capable of absolute discretion and confidentiality. A sense of urgency and pace with a strong customer satisfaction focus, able to build effective relationships and collaborate with a wide variety of individuals. Commercial - curious about the business and actively influences and contributes to discussionsWilling to challenge and debate issues that matterClear thinking - willing to make sound and prompt decisionsCredible and results driven - able to lead major projects and change programmes. Role models WBD values. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/06/2024 09:51 AM
CHC Data Management Global Quality Program Owner
Michael Page, Hyderabad
For the area of responsibility, the Quality Performance & Master Data Leadensures adherence of CHC sites, Global GxP Functions, External Manufacturing Entities, and affiliates to current legal quality / GMP authority requirements and normsleads the periodical Quality KPI reporting for Global CHCdevelops and implements related tools, applications, processes, documentation and trainingsexecutes the corporate business strategydrives continuous improvementcontributes to transversal projectsprovides active support to operative unitsmaintains a global network of experts to drive best practices sharingKnowledge / experience / expertise in the field of:Pharmaceutical Manufacturing & Supply in an international networkQuality Management System set up and governanceDefinition, Trending and Reporting of Key Performance Indicators (KPI)Product Master Data ManagementCross functional / transversal managementProject managementKnowledge / experience / expertise of the systems:Veeva Vault QualitySAP ERP MM, QCMS PowerBI (or Qlik)MS Office 365