Energy Salary in Hyderabad - PayScale

Job Number 24053327Job Category Engineering & FacilitiesLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.CORE WORK ACTIVITIESSupporting management of Department Operations and Engineering Budgets • Assists in effectively planning, scheduling and evaluating preventative maintenance programs. • Helps establish priorities for total property maintenance needs. • Supervises the day to day operations of Engineering. • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. • Maintains and operates equipment at optimum effectiveness, efficiency and safety. • Supervises distribution of repair work orders. • Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed. • Acts as technical liaison for all departments in property. • Supervises Engineering in the absence of the Director of Engineering. • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. • Selects and makes purchases of new equipment, supplies, and furnishings. • Inspects and evaluates the physical condition of facilities in order to determine the type of work required. • Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow. • Performs inspections effectively. • Assists in evaluating and implementing new technologies, equipment and supplies. • Assists in establishing and implementing an energy conservation program.Maintaining Engineering Standards • Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current. • Helps ensure regulatory compliance to facility regulations and safety standards. • Ensures compliance with all Engineering departmental policies, standards and procedures. • Ensures all employees have the proper supplies, equipment and uniforms.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Empowers employees to provide excellent customer service.Conducting Human Resources Activities • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Helps train employees in safety procedures. • Assists in training other department employees in fire protection, safety and evacuation procedures. • Provides feedback to employees based on observation of service behaviors. • Assists in performing operational activities as necessary.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/27/2024 04:56 PM

BASIC QUALIFICATIONS- 1+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Experience in UI and API automation testing (Selenium/SOAPUI)DESCRIPTIONThis role is part of the rekindle returnship program.Note : For more details on rekindle program, pls visit - https://www.amazon.jobs/en/landing_pages/rekindle. Do you want to develop the next generation Payments products for India's fastest growing e-commerce company? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? If so, join us on Amazon India Payments Tech team. We are a group of talented technical professionals that are empowered and driven to build innovative world class experiences for millions of Amazon customers. The India Payments Tech in Hyderabad is responsible to build product and technology solutions to build great payments products and experiences using various technologies to solve complex problems related to distributed systems, scalable architecture, machine learning, and algorithms.To meet these challenges, we are looking for a high-energy, talented quality assurance engineer. You will work with multiple development teams and stakeholders in India and worldwide, to drive test strategy and implementation. A successful candidate will have a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. Prior experience with Payment technology testing is a strong plus. The person chosen for this position will have the opportunity to contribute their creative ideas and energy to new, complex and business critical products.Key job responsibilities1. Coordinate with multiple teams to communicate our technical requirements, drive schedules and review and help build test plans that test end-to-end functionality spanning services owned by multiple organisations.2. Design, execute and automate tests of front end applications, and middle and back-end software across a variety of architectures and cutting-edge technologies.3. Test systems at the user level, both manually and with automated tools.4. Grey box testers rather than black-box testers, able to understand software internals, debug problems using log files, and write automated tests with scripts and/or user-level automated tools.5. Work with Software Development Engineers and Business Owners to understand the technical implementation of features.6. Work with business stakeholders, designers and customer service teams to understand customer usage models and develop test plans and suites that approximate real-world environments.7. Help drive the software development process towards quality-centric methodologies, always seeking to avoid defects or find them at the earliest stage possible.A day in the lifeAs a Quality Assurance Engineer on India Payment team, you will work with Software Development Engineers to understand features and technical implementation. You will also work with groups such as Product Management, UX designers to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. You will develop automated tests to help fasten testing cycles and release faster to our customers. In this role, you will be responsible to deliver manual/automated solutions to test customer facing features.About the teamOur leadership is full of tenured Amazonians, so the inherent Amazon culture of being Day 1 is intact. You will be part of a team that obsesses about the performance of our customer's experience and enjoy flexibility to pursue what makes sense. You will be responsible to set up and hold a high software quality bar besides providing technical direction to a highly technical team of Software Engineers. We have abundance of Growth opportunities, innovation opportunities, challenges and complexities. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of India's fastest growing Payment business.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and controlSalary: . Date posted: 03/29/2024 09:23 AM

BASIC QUALIFICATIONS• Previous experience of 3 years in training.• Certified Communication trainer with good communication skills - oral and written• Good interpersonal skills - ability to work with and influence multiple Training Team members/ Stakeholders across different sites globally• Knowledge of MS Office Tools. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Chrome and Outlook.• Time Management, prioritization and organization• Adaptability for a rapidly changing environment and requirements, Flexibility to work in different shifts.• Ability to analyze, identify issues and recommend solutions.• Ability to build reports and dashboards for monitoring performance during training.DESCRIPTIONThe Communication trainer facilitates training of all specialists in Account health support team, drives initiatives and programs to improve voice/written performance at the local site, and examines data to identify the continuous learning needs of the site. Our initial training approach is to facilitate communication coaching basis market place level nuances for new hires that inspires a focus on their speaking and written quality.Key job responsibilitiesContinuous learning initiatives are developed as a team, with peers at other support organization, and with the quality and instructional design as a whole. You will be responsible for designing, building, auditing content, and using data to determine the effectiveness of communication training initiatives. A solid applicant should be able to display not only the capability to train, but also the ability to care about performance, coach, analyze data and improve upon existing processes. You will also engage in coordinating and handling all aspects of training needs for the local site and network. Coordination includes, but is not limited to, scheduling all training classes and needs, leading all required onboarding tasks owned by the Training team for new hires, driving engagement of new hire classes, keeping a keen eye on opportunities to care about engagement on the team and site level, tracking, and reporting completion of all trainings at a site level. The Communication trainer should also possess good process improvement background that focuses on driving initiatives in not only the training space, but also on a site and network level.About the teamhttps://w.amazon.com/bin/view/Account_Health_Support/We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• A graduate in any field of study. • High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge• Creative problem solvers and good analytical skills• Good mathematic and organizational/time management skills• Resilient, cares about others development, and displays ownership for one's own personal development and a desire for career progression• Consistent record of process improvement within the training department • Comfortable in a fast-paced, multi-tasked, high-energy environmentSalary: . Date posted: 03/29/2024 10:25 PM

BASIC QUALIFICATIONS- Bachelor's Degree in an engineering or relevant technical discipline - Operations and reliability maintenance experience in manufacturing, industrial warehouse or commercial building environment.- Experience in managing multiple programs / projects, using effective time management skills and personal impact to drive complex activities across the organization.- Certified Energy Manager, or similar background utilizing IPMVP style Measurement and Verification calculations and reporting.- Experience with establishing and leading corporate energy management programs.- Familiarity with energy storage technologies and their integration with solar PV systems to provide grid stability, load shifting, and backup power capabilities.- Experience implementing quality assurance measures to ensure the reliability, durability, and safety of solar infrastructure, including inspections, testing, and documentation procedures.- Proficiency in monitoring the performance of solar PV systems, analyzing energy production data, and identifying opportunities for optimization and improvement.- Knowledge of relevant regulations, codes, and standards related to building automation, solar energy, and energy management.- Strong analytical and problem-solving skills.DESCRIPTIONAt Amazon, we believe that Every Day is still Day One! We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon's Global Central Reliability, Maintenance, and Engineering (RME) organization is hiring a Technical Infrastructure Program Manager focused on Building Management Systems (BMS), Solar infrastructure, and Energy Management Programs. This individual will initiate and manage multiple programs and projects using effective time management skills and personal impact to drive complex activities across the organization. The Technical Infrastructure Program Manager supports all Amazon fulfillment business units and site types across India. This role will drive continuous improvement of the BMS, ensure the health and performance of the Solar infrastructure, conduct energy audits, and implement energy conservation retrofits.This role requires a dynamic individual who can independently manage complex technical programs, lead cross-functional teams, and drive our commitment to sustainability and energy reduction measures. Teamwork is an absolute must to accomplish our goals. You must be able to work within a team while depending on and driving others to accomplish goals for our customers.The successful candidate will possess BMS, IT, and Solar expertise coupled with a background in utilizing IPMVP style Measurement and Verification calculations and reporting. Key job responsibilities: - Develop and execute strategic plans for the implementation and optimization of BMS, Solar Infrastructure, and Energy Management Programs.- Work independently to successfully deliver program goals, seeking guidance as needed and making connections to the right people or technologies as required.- Collaborate with sustainability teams and drive the integration of new technologies and best practices into existing infrastructure systems.- Stay abreast of industry trends, regulations, and emerging technologies related to BMS, solar infrastructure, and energy management to drive innovation and continuous improvement.- Prepare and present regular progress reports, and status updates to senior management and stakeholders.- Establish KPIs and performance metrics to measure the effectiveness and impact of BMS, solar infrastructure, and energy management programs, monitoring performance regularly and implementing corrective actions as needed.- Actively participate in design and implementation of Asset Improvement Strategies for systems to improve production and uptime.- Ensure compliance with relevant regulations, codes, and standards governing BMS, solar infrastructure, and energy management systems to ensure organizational compliance.- Participate in/lead Root Cause Failure Analysis (RCFA) to identify root causes of complex and/or repetitive problems and put in place executable corrective actions.- Travel up to 60%We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- A Master's degree in Engineering, Renewable Energy, Sustainability, or a related field - Six Sigma/Project Management certification (PMP or equivalent).- LEED accreditation- High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment.- Proficiency in data analysis tools and techniques for evaluating project performance, identifying trends, and making data-driven decisions to optimize project efficiency and ROI.- Proven track record in developing and executing strategic plans, aligning project objectives with organizational goals and industry trends.Salary: . Date posted: 04/02/2024 09:21 AM

DESCRIPTIONThe Communication trainer facilitates training of all specialists in Account health support team, drives initiatives and programs to improve voice/written performance at the local site, and examines data to identify the continuous learning needs of the site. Our initial training approach is to facilitate communication coaching basis market place level nuances for new hires that inspires a focus on their speaking and written quality.Key job responsibilitiesContinuous learning initiatives are developed as a team, with peers at other support organization, and with the quality and instructional design as a whole. You will be responsible for designing, building, auditing content, and using data to determine the effectiveness of communication training initiatives. A solid applicant should be able to display not only the capability to train, but also the ability to care about performance, coach, analyze data and improve upon existing processes. You will also engage in coordinating and handling all aspects of training needs for the local site and network. Coordination includes, but is not limited to, scheduling all training classes and needs, leading all required onboarding tasks owned by the Training team for new hires, driving engagement of new hire classes, keeping a keen eye on opportunities to care about engagement on the team and site level, tracking, and reporting completion of all trainings at a site level. The Communication trainer should also possess good process improvement background that focuses on driving initiatives in not only the training space, but also on a site and network level.About the teamhttps://w.amazon.com/bin/view/Account_Health_Support/We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS· Previous experience of 3 years in training.· Certified Communication trainer with good communication skills – oral and written· Good interpersonal skills – ability to work with and influence multiple Training Team members/ Stakeholders across different sites globally· Knowledge of MS Office Tools. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Chrome and Outlook.· Time Management, prioritization and organization· Adaptability for a rapidly changing environment and requirements, Flexibility to work in different shifts.· Ability to analyze, identify issues and recommend solutions.· Ability to build reports and dashboards for monitoring performance during training.PREFERRED QUALIFICATIONS· A graduate in any field of study. · High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge· Creative problem solvers and good analytical skills· Good mathematic and organizational/time management skills· Resilient, cares about others development, and displays ownership for one’s own personal development and a desire for career progression· Consistent record of process improvement within the training department · Comfortable in a fast-paced, multi-tasked, high-energy environment

Responsibilities:We are looking for an experienced and talented Lead Software Engineer with 6-8 years of agile development experience to join our team. You will have a direct impact on the customer experience through the design and implementation of new features and functionalities built for the widely-popular bConnected suite of products. You'll work as part of a high-energy team delivering incredible, creative improvements to our products. You'll collaborate with other developers to write the best code and release often to deliver amazing results that our thousands of users love and use daily.Skills:•A Senior Full Stack developerlead with 6-8 yrs. hands on Web Application Development•Ability to lead a team on small tomedium-sized projects ensuring that the development process is followed,expectations are managed with key stakeholders, design and implementationdetails are clearly understood, and committed deliverables are being met•Ability to work as part of a small teamwhere you are expected to mentor junior members on all aspects of softwaredevelopment through direct feedback, documentation reviews, and pullrequests•Ability to take a customer requirementand write a design document that clearly communicates how that requirementis to be implemented•Ability to write well-designed,well-structured, performant, maintainable code using Java, JavaScript,HTML, and CSS with jQuery, BackboneJS/AngularJS, Play, Spring or SpringBoot frameworks•Ability to implement features andfunctions described in functional and technical design documents writtenby yourself and others•Provide feedback on process improvements,tools, and training for the development team•Understanding of typical web applicationand micro-services patterns.•Knowledge of open source libraries,tools, and frameworks (e.g. for logging, wiring, testing, building)•Has good Knowledge of MySQL, Linux. •Experience on markup languages like HTML5, and StyleSheets.•Experience in Design and Architecture of UIapplication.•Effective communicator, good team player, individual contributor and good at mentoring/leading. •Well verse with Agile Methodology for project execution.•Strong experience in building Single-page Applications a big plus. Hands-on CI/CD experience is a definite plus•Knowledge of static codeanalyzers like Sonar or any other tool is a plus

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Software Development Manager supporting our bConnected product suite.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doing: We are looking for an experienced and talented Lead Software Engineer with 6-8 years of agile development experience to join our team supporting our bConnected product suite. You will have a direct impact on the customer experience leading the design and implementation of new features and functionalities built for the widely-popular bConnected suite of products. You'll lead a high-energy team delivering incredible, creative improvements to our products. You'll collaborate with other developers to write the best code and release often to deliver amazing results that our thousands of users love and use daily.Desired Skills and Experience:•Leading Full Stack development with 6-8 years hands on Web Application Development•Ability to lead a team on small to medium-sized projects ensuring that the development process is followed,expectations are managed with key stakeholders, design and implementation details are clearly understood, and committed deliverables are being met•Ability to work as part of a small team where you are expected to mentor junior members on all aspects of software development through direct feedback, documentation reviews, and pull requests•Ability to take a customer requirement and write a design document that clearly communicates how that requirementis to be implemented•Ability to write well-designed,well-structured, performant, maintainable code using Java, JavaScript,HTML, and CSS with jQuery, BackboneJS/AngularJS, Play, Spring or SpringBoot frameworks•Ability to implement features and functions described in functional and technical design documents written by the team•Provide feedback on process improvements,tools, and training for the development team•Understanding of typical web application and micro-services patterns.•Knowledge of open source libraries,tools, and frameworks (e.g. for logging, wiring, testing, building)•Has good Knowledge of MySQL, Linux.•Experience on markup languages like HTML5, and StyleSheets.•Experience in Design and Architecture of UIapplication.•Effective communicator, good team player, individual contributor and good at mentoring/leading. •Well verse with Agile Methodology for project execution.•Strong experience in building Single-page Applications a big plus. Hands-on CI/CD experience is a definite plus•Knowledge of static codeanalyzers like Sonar or any other tool is a plusEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Looking for an SEO Trainer who is an Industry Expert in Digital Marketing Training with Excellent Communication skills and a flair for teaching. Should have a postivie attitute & approach with high energy levels & required Digital Marketing skills to tea

DESCRIPTIONDo you want to develop the next generation Payments products for India's fastest growing e-commerce company? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? If so, join us on Amazon India Payments Tech team. We are a group of talented technical professionals that are empowered and driven to build innovative world class experiences for millions of Amazon customers. The India Payments Tech in Hyderabad is responsible to build product and technology solutions to build great payments products and experiences using various technologies to solve complex problems related to distributed systems, scalable architecture, machine learning, and algorithms.To meet these challenges, we are looking for a high-energy, talented quality assurance engineer. You will work with multiple development teams and stakeholders in India and worldwide, to drive test strategy and implementation. A successful candidate will have a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. Prior experience with Payment technology testing is a strong plus. The person chosen for this position will have the opportunity to contribute their creative ideas and energy to new, complex and business critical products.Key job responsibilities1. Coordinate with multiple teams to communicate our technical requirements, drive schedules and review and help build test plans that test end-to-end functionality spanning services owned by multiple organisations.2. Design, execute and automate tests of front end applications, and middle and back-end software across a variety of architectures and cutting-edge technologies.3. Test systems at the user level, both manually and with automated tools.4. Grey box testers rather than black-box testers, able to understand software internals, debug problems using log files, and write automated tests with scripts and/or user-level automated tools.5. Work with Software Development Engineers and Business Owners to understand the technical implementation of features.6. Work with business stakeholders, designers and customer service teams to understand customer usage models and develop test plans and suites that approximate real-world environments.7. Help drive the software development process towards quality-centric methodologies, always seeking to avoid defects or find them at the earliest stage possible.A day in the lifeAs a Quality Assurance Technician on India Payment team, you will work with Software Development Engineers to understand features and technical implementation. You will also work with groups such as Product Management, UX designers to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. You will develop automated tests to help fasten testing cycles and release faster to our customers. In this role, you will be responsible to deliver manual/automated solutions to test customer facing features.About the teamOur leadership is full of tenured Amazonians, so the inherent Amazon culture of being Day 1 is intact. You will be part of a team that obsesses about the performance of our customer’s experience and enjoy flexibility to pursue what makes sense. You will be responsible to set up and hold a high software quality bar besides providing technical direction to a highly technical team of Software Engineers. We have abundance of Growth opportunities, innovation opportunities, challenges and complexities. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of India’s fastest growing Payment business.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's in CS or related field and 1+ years of experience in software testing- Exposure of overall QA life cycle- Excellent QA aptitude- Strong knowledge of QA methodology and tools- Ability to write test cases- Ability to understand functional/technical specifications and analyze data- Good organizational and problem solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesize the results- Coding experience with automated testing frameworks, tools, services, and physical devicesPREFERRED QUALIFICATIONS- Hands on Automation Experience

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading:edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well:established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, igt.ResponsibilitiesMain Job Tasks and Responsibilities:Ensure Tickets, Player Emails and Player Chats are handled within SLA's:L1 Tech Support experience is Preferred:Research required information using available resources:Manage and resolve customer complaints:Provide customers with product and service information and live chat:Identify and escalate priority issues:Route calls to appropriate resource:Follow up on tickets:Document information according to standard operating procedures:Flexible to work in 24/7 shiftsQualificationsEducation and Experience:Bachelor's degree or equivalent (Btech Preferred):proficient in MS office:English language proficiency: Expert Level:Knowledge of customer service principles and practices:Some experience in a customer service environmentKey Competencies:Excellent verbal and written communication skills:listening skills:Problem analysis and problem solving:Customer service orientation:Organizational skills:Attention to detail:Judgment:Adaptability:Teamwork:Stress tolerance:ResilienceLA:SA1Keys to Success-Building collaborative relationships- Decision making- Drive results- Foster innovation- Personal energy- Self:leadershipIGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.IGT (NYSE: IGT) is the global leader in gaming. For more information, igt.