Technical Support Analyst jobs in Hyderabad, Andhra Pradesh: 1,927 vacancies

Creates case logs, record information, establish resolution time, follow up on issues, and escalate complex issuesAttends training courses as required and stay abreast of evolving internal processes and...

Key Responsibilities :nbsp;- NOC Alerts monitoring and escalating the tickets to respective teams within SLA's.- Responsible for Initial triage of Backup related events.- First point of contact for all inbound customer emails received into ...

Gather the required information necessary in order to best handle customer software and technical inquiriesMeet SLAs like response and resolution times by partnering within L1, L2 and L3 Support organizations...

... repair, and to shifting demand left. Provide support for L1.5 Analyst process, technology and functional specialty area owners, ... skill levels, including voice and chat channel skills, technical troubleshooting skills, and soft skills, e.g., ...

... Of Position :nbsp;Senior Technical Support Engineer for production support handles customer tickets which involve troubleshooting problems with customers, providing technical root cause analysis, and driving support escalations to their ...

... best companies in the world. Other Support Readiness or Technical Support duties may be assigned. Knowledge/Skill/ ... technical requirements for reports. Successfully conveys complex concepts and information to a broad audience Problem analyst ...

... consulting, analyst, data science, and technology teams. Primary Responsibilities: Technical and functional ... internal management Partner with various internal teams Provide technical support to assist clients and partners during and post ...

Technical Analyst 3-Support-20000HDGApplicants are required to read, write, and speak the following languages:EnglishDetailed Description and Job RequirementsJob Description:Support:Yes, 25 % of the...

... efforts. Job Category Marketing Job Details The Senior Technical Business Analyst, CPQ Administration, will design and launch the ... on Approvals/CLM and will provide the required support to keep quotes moving. A successful candidate will ...

Technical Analyst 3-Support-20000HDJApplicants are required to read, write, and speak the following languages:EnglishDetailed Description and Job RequirementsJob Description:Support:Yes, 25 % of the...