Customer Service Engineer Salary in Gurgaon - PayScale

The Meta Fintech Business Engineering team is looking for a highly skilled and entrepreneurial Solutions Architect to join our global client-facing engineering organization. In this role, you will have the opportunity to shape and execute Meta's Payments strategy for India, working closely with our partner Banks, Payment Networks, Schemes, and Financial Institutions across the ecosystem in India.As a Solutions Architect, you will be at the forefront of the industry, enabling organisations to fully utilize payment experiences within Meta's Family of Apps (WhatsApp, Facebook, Instagram, Messenger). You will collaborate with top-tier organisations and their executives to develop and implement industry-leading initiatives, using Meta's suite of products with a focus on payments.This role will allow you to apply your problem-solving skills to achieve real-world results on a global scale. You will leverage your deep understanding of our products to unlock business value for our partners in the region, working closely with the Business Engineering, Product, Engineering, and Partnerships teams to enhance the overall product experience. Additionally, you will drive various initiatives to scale solutions and make them easier to adopt, including representing Meta at industry events, conferences, and other community gatherings. The ideal candidate will possess excellent technical, product, and business skills, as well as a passion for making our partners successful and improving our payments offering in India.In this role, you will also collaborate with the Strategic Partner Manager teams to deliver customised technical presentations and product demonstrations to partners. You will identify key product architecture components and propose and help partners build solutions that unblock integrations. Additionally, you will act as a conduit between product engineering and partners, influencing the product roadmap by identifying and informing on regional insights, challenges, and strategic opportunities, helping Meta to think local while building a global product.This is a full-time position based in our Gurgaon office.Solutions Architect (Gurgaon, India) - Payments Responsibilities: Acquire in-depth knowledge of Payment Systems (Gateway, Card networks), Enterprise architecture and integration components to become a Technical Subject Matter ExpertServe as a technical advisor and expert on Meta's payment solutions for our most strategic and innovative clients and partnersLead our clients and partners towards successful integrations with Meta's Payment products through intensive technical collaboration, identify key system architecture components, propose and assist clients in building solutions that unblock and focus on delivering business successAddress complex client/partner issues, explore problems from various angles to discover new solutions with a "hands-on" approachUnderstand and apply knowledge of products, technologies and business to build solutions to solve for problems at scaleIndependently break down coding projects into tasks and partner with all applicable teams and partners to meet pre-established goalsContribute to the creation of top-notch documentation, tools, concepts and processes in a specific field, while developing solutions and resolving common problems for Meta and our Customers / PartnersCollaborate closely with sales and partnerships teams to uncover and develop new opportunities by gaining a deep understanding of business goals and industry trendsCollaborate with business, product and engineering teams to enhance the success of payment products by providing customer feedbackStay updated with industry trends and develop a comprehensive market understanding of how payments ecosystem in India is evolving and can contribute to business goalsInfluence the payments industry through technology by participating in industry conferences and presenting to executive-level audienceFoster relationships with team members and cross functional partnersdocument and share project updates and insightsinfluence decision-making through presentation & data-centric approachActively participate in interviewing and assist with on-boarding/mentoring of coworkers, in a given area of expertise, while creating a positive atmosphere amongst the team and beyondWillingness and ability to travel up to 20% of timeMinimum Qualifications:3+ years of experience working with software systems including querying, SQL scripting, and working with API development & troubleshooting.Excellent communication skills including experience speaking to technical and business audiences at all levels with prospects, clients or partners in English.Experience with delivering technical concepts to a C-level audience.Deep Understanding of the web technology stack & Supporting Technologies (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs, Etc) and service deployment.Hands-on experience building or integrating with UPI, local payment services, APIs and/or gateways.Experience and understanding of the technical, organisational and cultural challenges deploying API-driven integrations.Proven experience demonstrating knowledge of payment industry technologies, trends and regulation.Willingness to travel up to 20% of the time.Preferred Qualifications:Excellent software development skills in a range of contemporary languages and environments (for example JavaScript/Node, PHP, Objective-C, Java, C++, .NET, Python, Ruby)Experience managing technical relationships with third party services or partnersExperience in stakeholder managementTechnical understanding of Facebook advertising and Messaging products (WhatsApp Business API, Click to WhatsApp) is a plusExperience Integrating or Building Payment Orchestra is a plusExperience Integrating or Building Merchants Payments Solutions is a plusExperience with Cloud platforms like AWS, Azure and GCP is a plusSalary: . Date posted: 03/22/2024 10:08 PM

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply nowWhat youll do:You should be keen to learn and grasp new technologies like S/4HANA, Cloud Platform etc. and to deliver high quality services to our customers in India and abroad.:You have to be a techno:functional consultant well versed in technical areas like ABAP, CDS, ODATA, Webservices, BAPI, IDOCS/ALE and in functional areas like SD Basic business processes, Third party sales business process, STO, Credit management, revenue recognition, rebate management, condition contract management and CVI.:You should also have good understanding in SD:MM, SD:FI and SD:LE component interfaces.:You must be a good team player and to deliver our services globally to customers, travel of course, is part of the daily business.What you bring:You have 3:5years' experience in the areas of SAP ERP SD Outbound Processes along with ABAP programming skills.:You have gone through 1 or 2 E2E implementation cycles:You've programming skills in ABAP on HANA, CDS, ODATA, AMDP:Youve a very good bachelor's degree in Engineering / Technology:Youre willing to travel worldwide:Youve strong analytical and logical skills:Ability to work independently and take ownership of assigned tasks:Very good English skills are a must:Experience of working in a S/4 HANA Greenfield or system Conversion projects will be an added advantage.Meet your teamThe Center of Expertise (CoE) within SAP IDG provides the expertise in application and technology areas to deliver high:end support to our MaxAttention, Active Embedded and Enterprise Support customers.:As CoE Engineer for SAP ERP Logistics (SD), you will analyze SAP ERP Logistics solutions of our global customers and present the results of your findings and recommendations to IT managers and executives.:You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses.:Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations.Location: Bangalore/Mumbai/Pune or GurgaonWe build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well:being, and flexible working models help ensure that everyone : regardless of background : feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and mo

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply nowAs a Integration Consultant for SAP , you will perform the following responsibilities:stylemargin:bottom:11.0px::Deliver SAP MaxAttention services to our Premium Engagement customers, providing top:tier technical support and guidance. :Provide support in Integration area to our premium clients on their S/4HANA transformation journey. :Work as Integration developer and deliver projects for customers. :Provide services in SAP Integration suite and PI/PO such as development of iFlows, performance improvement. :Conduct performance analysis and implement improvements to enhance system efficiency and reliability.:Lead migration projects to transition integrations to newer versions or platforms.:Provide go:live support, ensuring smooth deployment and transition to production environments.:Collaborate with cross:functional teams to design and implement integrated solutions.Skills and Qualifications::Strong experience with SAP Integration Suite and PI/PO development and configuration.stylemargin:bottom:11.0px::Hands:on experience SAP PI/PO middle:ware:You need to be part of at least 2 Integration implementation projects.:Proficiency in developing iFlows and integrating SAP and non:SAP systems.:Demonstrated ability to analyze performance issues and optimize integration processes.:Experience leading migration projects with a focus on minimizing downtime and ensuring data integrity.:Good exposure on SAP Integration Suite with knowledge on services such as Cloud Integration, Event Mesh...etc.:Excellent communication and collaboration skills to work effectively with stakeholders and project teams.:You need to have good understanding of different protocols such as HTTP, HTTPS, SMTP, IMAP, FTP...etc.:Knowledge in java and groovy script development is added advantage.:Certifications such as SAP Certified Development Associate : SAP Integration Suite or SAP Certified Development Associate : Process Orchestration (PI 7.4) would be a plus.ICC2024We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well:being, and flexible working models help ensure that everyone : regardless of background : feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is pr

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply nowWhat youll do:You should be keen to learn and grasp new technologies like S/4HANA, Cloud Platform etc. and to deliver high quality services to our customers in India and abroad.:You have to be a techno:functional consultant well versed in technical areas like ABAP, CDS, ODATA, Webservices, BAPI, IDOCS/ALE and in functional areas like SD Basic business processes, Third party sales business process, STO, Credit management, revenue recognition, rebate management, condition contract management and CVI.:You should also have good understanding in SD:MM, SD:FI and SD:LE component interfaces.:You must be a good team player and to deliver our services globally to customers, travel of course, is part of the daily business.What you bring:You have 3:5years' experience in the areas of SAP ERP SD Outbound Processes along with ABAP programming skills.:You have gone through 1 or 2 E2E implementation cycles:You've programming skills in ABAP on HANA, CDS, ODATA, AMDP:Youve a very good bachelor's degree in Engineering / Technology:Youre willing to travel worldwide:Youve strong analytical and logical skills:Ability to work independently and take ownership of assigned tasks:Very good English skills are a must:Experience of working in a S/4 HANA Greenfield or system Conversion projects will be an added advantage.Meet your teamThe Center of Expertise (CoE) within SAP IDG provides the expertise in application and technology areas to deliver high:end support to our MaxAttention, Active Embedded and Enterprise Support customers.:As CoE Engineer for SAP ERP Logistics (SD), you will analyze SAP ERP Logistics solutions of our global customers and present the results of your findings and recommendations to IT managers and executives.:You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses.:Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations.Location: Bangalore/Mumbai/Pune or GurgaonWe build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well:being, and flexible working models help ensure that everyone : regardless of background : feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ul

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply nowWhat youll doAs the SAP CoE Security Consultant, you will:- Be actively involved in the preparation, conception, realization and Go Live of customer implementation projects- Ability to assist customer in designing security approach(es) for their SAP on premise and Cloud environment(s), including SAP S/4 HANA- Expertise in SAP On:Premise and Cloud solutions security management- Good knowledge of Fiori, HANA, S/4 HANA and Cyber Security- Good knowledge of GRC applications like Access Control (ARA, EAM, ARM, BRM), Process Control, Risk management, IAG, IAS, IPS, IDM 7.2 / 8.0 applications and all its component- Rich experience in designing security for SAP ERP, BI, EWM, SCM, HCM, Solution manager applications- Familiarity with configuring SAP NetWeaver Identity Management, SAP Single Sign:on, SAML, APIs, X.509 certificates- Security knowledge in Application Security (ABAP, HANA, JAVA...) and Infrastructure Security- Assisting in defining the scope of a project/opportunities, estimating efforts and project timelines- Strong analytical, problem solving, solution design and programming skills- Support the internal Consulting Practice with pre:sales support, spot consulting and internal projects and commit to the success of customers, partners, colleagues, and SAP- Experience in AWS, GCP, Azure or any other Cloud environment is preferredWhat Youll BringA minimum of 3:5 years of SAP consulting/implementation experience- Has experience with 2 full cycle implementation- Strong knowledge of SAP GRC, S/4 Security, SAP ETD, SAP IAS, IPS, IAG:Exposure to Cybersecurity, SAP BTP- Must be able to work as a team player yet can work independently.- Analytical, results:driven and have a solution:oriented approach- Full time Engineering/Technology Degree- Strong communication skills with the ability to effectively interact at all levels within client company- Ability to coach/mentor younger colleagues into delivering quality projects and consulting servicesPreferred skills / beneficial- Certification in SAP Basis, SAP GRC Access Controls and SAP Security preferred- Experience with System Upgrades, OS/DB migrations and HANA migration projects preferred- Knowledge of SAP ERP and SAP Activate project methodology and accelerators, including RDS and Best PracticesMeet your teamThe Center of Expertise (CoE) within SAP IDG provides the expertise in application and technology areas to deliver high:end support to our MaxAttention, Active Embedded and Enterprise Support customers.:As CoE Engineer for SAP GRC, you will analyze SAP ERP Logistics solutions of our global customers and present the results of your findings and recommendations to IT managers and executives.:You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses.:Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations.Location: Bangalore/Mumbai/Pune or GurgaonICC24We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leaders

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply nowWhat youll do:You have 3:5 years of experience and deep knowledge on the architecture of Application Lifecycle Management (ALM) and DevOps.:You've hands experience in implementation of Build and Run capabilities of SAP Solution Manager.:Expertise in configuring the System and Application Monitoring (SAP Run Like a Factory), Business Process Operations, Change Management, Test Suite (Tricentis) etc:Good Hands on experience in SAP Focused Run, Focused Build and Focused Insights:Good understanding of SAP Cloud ALM (CALM), SAP Cloud Platform / Business Technology Platform (BTP):Experience in ABAP development for integrating Solution Manager to other ITSM tools:Exposure to SAP System and Database (Preferably HANA) Administration:Exposure to any programming language is an added advantage:Good Communication SkillsWhat Youll BringYou have a very good Bachelor's degree in Engineering / Technology:Good understanding of industry specific business processes- Well:developed customer focus- Strong communication skills with the ability to effectively interact at all levels within client company- Ability to coach/mentor younger colleagues into delivering quality projects and consulting servicesPreferred skills / beneficial- Certification in Solution Manager related topics- Experience with System Upgrades, OS/DB migrations and HANA migration projects preferred- Knowledge of SAP ERP and SAP Activate project methodology and accelerators, including RDS and Best PracticesMeet your teamThe Center of Expertise (CoE) within SAP IDG provides the expertise in application and technology areas to deliver high:end support to our MaxAttention, Active Embedded and Enterprise Support customers.:As CoE Engineer for SAP Solution/ALM,, you will analyze SAP ERP Logistics solutions of our global customers and present the results of your findings and recommendations to IT managers and executives.:You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses.:Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations.Location: Bangalore/Mumbai/Pune or GurgaonICC24We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well:being, and flexible working models help ensure that everyone : regardless of background : feels included and can run at their best. At SAP, we believe we are made stronger by t

Job Summary:Project Duration: 6 Months from the date of joiningDisney+ Hotstar Self Serve Platform was launched in August 2023 providing an exciting first-time-ever opportunity to advertisers and agencies to run their campaigns their way and advertising to the premium and engaged audience on Disney+ Hotstar. The platform enables advertisers and agencies to plan, set up, manage and check delivery of their campaign on a single platform providing 100% transparency and control.Disney+ Hotstar Self Serve Platform is now ready with many more exciting features to serve our agencies and advertisers & help them set up campaigns for 2024 ICC Men's T20 World Cup and on the full range of Entertainment content from Hotstar Specials to Star Content to Disney+ Originals by means of targeted audience selling and curated packagesWe are looking for an all-rounder who will be required to coordinate with multiple stakeholders internally and be the central SPOC for all coordination around GTM, Sales, Operations, and Product. The role will require solving the problems of multiple stakeholders while keeping business interests aligned. YOUR KEY RESPONSIBILITIES Project coordinates all activities around GTM and closely works with sales, marketing & product functions for the same Work with multiple support functions (credit, collections, finance, tax, legal, etc.) to create standard operating procedures and regularly monitor the sameTraining of Sales and Agency team on product platform, features, and processes created. An in-depth understanding of the product and process should be developed for the sameData reporting on key data requests and business metrics to all stakeholdersIdeate and create business plans to maximize the revenue opportunity for the platformWork on the business feedback to create solutions by aligning with internal stakeholders Troubleshooting of queries about the platform and how to move forwardPREFERRED EXPERIENCEMin. of 3 years of experience after post-graduation or Min. 5 years of experience after graduationAbility to work with cross-functional teams (sales, marketing, product, operations) and be a problem solverProcess Builder / Structured thinkingPrevious Experience in strategy/growth-oriented roles is preferred ABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ About Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/02/2024 10:05 AM