Customer Support Salary in Delhi - PayScale

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. Position Overview: Boeing international Enterprise Services (BIES) team is currently looking for an Experienced Business Support Specialist to join their team in New Delhi, India. This team seeks a highly-skilled and motivated individual to support the BIES activities in India.We are looking for an experienced and responsible Safety Focal to join our team. As a Safety Focal, you will be responsible for facilitating compliance with occupational health and safety (OSH) guidelines. Your main goal will be to always ensure safe working environment and prevent any injuries and accidents.In addition to this, you will be developing policies that help encourage occupational health and safety (OSH) awareness. You should be experienced in all OSH dictations. Your work will be more focused on deterrence so you need to be analytical and diligent.Having attention to detail and sensitivity to potential dangers are crucial to progress. The objective here is to support the creation of a safe and healthy workplace.In addition to the above you will also be responsible for the day to day Admin tasks as assigned by your Manager. Position Responsibilities: The responsibilities for this position include, but are not limited to, the following:Plan and implement OHS policies and programsAdvise and lead employees on various safety-related topicsPrepare and conduct educational seminars and webinars on a regular basisReview existing policies and proceduresAdhere to all the rules and regulationsConduct safety training programs for employees on a regular basisLiaise with and report to officials related to OSH matters and other safety standardsKeep yourself updated about latest safety practicesConduct risk assessmentEnforce preventative measuresIdentify process bottlenecks and offer timely solutionsCheck if all the employees are acting in adherence with rules and regulationsPrepare and present reports on accidents and violations and determine causesOversee workplace repair, installations and any other work that could harm employees' safetyLead and manage the waste/e-waste disposal program across our sites.Implement ERT program (nominate, train and help ERT members)Implement innovative principles of Space planning in tune with Business requirementOrienting the new joiners with Boeing India and BIES functionResponsible for Employee services ( Events, trainings, soft services, Engg services, telecom services)Maintaining excellent relationship with various Business Units (BU) & taking care of any related business requirementsCoordinating with LandLord to ensure smooth building operationsSite takeover from Project team (de snagging/Handing over documents)Responsible for Asset management i.e. end to end life cycle of an asset until disposal & taking care of quarterly/annual physical verification of assetsResponsible for complete Procure to Pay cycle (P2P) & coordinating with relevant business partners(s)Ability to lead and manage small minor project works on-siteAbility to collaborate with other functions like Global Real Estate/Finance/HR/Security etc as & when requiredResponsible for representing BIES for various audits like Quality/ISO/BCP including recertification(s)Sharing inputs on annual budget allocation & tracking planned vs actual spent along with proper reasoning of deviations (if any)Monitor emergency response procedures such as dialogic/call tree/ERT membersManage end to end site operations with special focus on driving value through service delivery improvements, cost saving initiatives etcEmployer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): Bachelor's degree or Master's Degree in safety management or similar field.5 years of experience as a Safety Focal or similar roleExcellent knowledge of legislations and proceduresExcellent knowledge of potentially hazardous materials or practices5 years of experience in producing reportsExperience with writing policies and procedures for health and safetyFamiliarity with conducting data analysis and reporting statisticsProficient in MS OfficeOutstanding organizational skillsCritical thinker and problem-solving skillsGood time-management skillsGreat interpersonal and communication skills Preferred Qualifications (Desired Skills/Experience): A postgraduate qualification will be an added advantage.Working knowledge of safety management information systemCertificate in occupational health and safetyTypical Education & Experience:Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 8 years' related work experienceEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 03/21/2024 04:14 PM

India Foods Business is a full-service manufacturing and marketing unit comprising over 500 employees spread across over multiple locations across India. Our strong suite of products includes the Pillsbury, Betty Crocker, Haagen-Dazs and Nature Valley brands in both direct-to-consumer and B2B channels across Retail, Food Service and Bakeries & Exports. We combine the capabilities of a global enterprise with the entrepreneurial spirit and cultural awareness you would expect of a smaller local company. JOB TITLE: Technical Support OfficerROLE AND RESPONSIBILITIES:Job DescriptionTechnical Support Officer• Support local sales and business development initiatives• Serve as technical expert and advisor to Hotels and Restaurants (QSRs, PBCLs, CDRs FDRs)• Plan and execute innovative product applications which help the operator in converting to Pillsbury Premixes portfolio.• Coach, train and support sales staff to give the right product demonstration, provide culinary support and customize cooking process basis individual kitchen conditions• Manage all data and provide concise reports on results and status• Is responsible to handle product trouble shooting and can act as a customer interface for any technical questions/ issues• Evaluating the new products and provide feedback• Generate new Applications/product ideas which will help in increasing salesQUALIFICATIONS:Hotel Management Degree with experience in Bakery & Confectionery.• 3-4 years of experience in operations, product development & handling kitchen operations as Commissary 2 or Commissary 1 chef at hotels or cruise• Creative• Good training skills• Excellent communication skills COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 03/27/2024 01:18 PM

Overview of Key ResponsibilitiesOversee all aspects of the after-sales service and support operations of a companyEnsure high levels of Customer Satisfaction, Develop and Implement Service StrategiesManage a team of after-sales professionals, and drive continuous improvement in after-sales processes and systemsFormulate spare part strategies for internal and external customersDevelop the global teams to optimise support, service processes, tools, and systems, while aligning with the internal quality team for regular audits as per standards and needs.Maintain strong customer relationships, Maximise revenue opportunities from after-sales services in India, APAC, Europe & US Create strategies to maximise revenue, efficiency & profitability in line with current target & projectedbusiness growth while providing focused leadership ensuring that customers receive best-in-class service irrespective of geographical locationLead a team of approx. 150 people and guide them to provide world-class services to the existing customersWork with the marketing dept to organise promotional and marketing campaigns for After Sales offerings to create customer awarenessTechnical Skills RequiredProduct Lifecycle Management* Performance Management, Problem Solving & Analytical Skills.* Troubleshooting & Problem Solving.* Working knowledge of products which have a combination of electrical, mechanical, and software within them* Experience in service operations* Spare Part Management* Inventory Management* Marketing and Business Development* Revenue Generation* Customer Relationship Management* Knowledge of contract renewalsBehavioural SKills Required* Communication Skills, Team Management, and Stakeholder Management.* Customer Centricity, Conflict Resolution & Negotiation Skills.* Comfortable in managing relationships at all levels from CEO down to entry-level staff starting their careers.* Ability to create a Can-Do mentality in the team while working in demanding and stressful situations as an OEM supplier.* Ability to create the best After-sales service strategies for Customers to gain repeat orders.Leadership Candidate with 20-30 years of overall work experience with B. Tech Mechanical/Electrical/Mechatronics /Electronics/I&C and strong expertise in After-sales/Customer Service across India + Global Markets and has worked on Product Lines with a mix of Electrical/Electronics + Mechanical + SoftwareAbility to manage large teams sizes of 100+ members and guide them to provide world-class services to the existing customersPrior Expertise in leading After-sales Service as an OEM while maintaining high levels of Customer SatisfactionAbility to Collaborate at all levels with cross-functional teams such as supply chain, purchasing, design, production, quality, product development, project team etc. to resolve issues and improve product/service quality and customer satisfactionAbility to Establish adequate systems and processes with performance monitoring metrics to ensure a smooth handover from the projects department along with effectiveness and efficiency of after-sales operations for the customers and their sites.

9891322255 We are Hiring 10th Passed fresher Candidates for Day shift Domestic Call Centers all over Delhi/NCR regions.Only Fresher Candidate Apply Key Skills: - Calling, customer service, Voice/ NonVoice support Candidate with Good/ Average customer ser

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At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position OverviewThe Portfolio Demand Analyst is responsible for ensuring the D and A Hub effectively meets the demands and requirements of the business functions. This person is accountable for collecting, demands for D and A strategic solutions, reviewing and prioritizing initiatives against a prioritization matrix, and reviewing / aligning on prioritization for sprints with the relevant leadership / governance forums.Key Responsibilities::Collect and Prioritize D and A Demands: Efficiently gather demands for Data and Analytics (D and A) team from various functional solution leads. By prioritizing these demands against a matrix, the Portfolio Demand Analyst ensures alignment with overall organizational objectives, optimizing the use of resources and addressing critical business needs.:Review and Align Initiatives with Leadership/Governance Forums: Facilitate communication and collaboration between relevant solution leads, leadership, and governance forums. By presenting and aligning on the prioritization of initiatives, the Portfolio Demand Analyst ensures that D and A projects align with the overall strategic direction of the organization, promoting informed decision:making and resource allocation.:Maintain Portfolio Demand Pipeline: Maintain a structured and up:to:date portfolio demand pipeline, tracking the progress of various initiatives. This results in a clear overview of ongoing and upcoming projects, enabling effective resource planning, allocation, and timely delivery of D and A solutions to meet business requirements.:Provide Decision Support through Data Analysis: Leverage data analysis to provide decision support for prioritization decisions. The Portfolio Demand Analyst uses data:driven insights to guide the selection and sequencing of D and A initiatives, ensuring that the portfolio aligns with business needs and delivers measurable value to the organization.:Approval process of prioritization matrix / process.:Approval process of Resource Allocation.:Support employee capability building strategy.Experience::5:7 years doing similar projects or similar role within Agile methodology project teams.:Understanding of enterprise data sources to drive visibility of top losses:Familiarity with reports using Business Intelligence tools, e.g. SAP Hana and Tableau:Demonstrated ability to proactively solve problems and multi:task:Learn and execute continuous improvement initiatives and improve systemsQualifications::Bachelors in Business, Economics or related field:Sense of urgency to meeting scheduling plans and customer requirements.:Ability to use a systemic approach and tools to identify and drive efficiency:Flexible with the ability to manage multiple priorities concurren

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas,.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position OverviewWorking as a member of Process Improvement Team under general supervision of the Process Discipline and Enablement Lead, the role is primarily responsible for establishment and optimization of process quality metrics and KPIs. It also includes monitoring and enhancing process adherence and ensuring alignment with industry best practices. The objective extends beyond mere metric definition to encompass a holistic approach to process quality management, emphasizing the strategic integration of real:time monitoring, conflict resolution, and effective communication to drive sustained excellence.Key Responsibilities::Define and optimize process quality metrics, ensuring alignment with organizational objectives: Define process quality metrics and KPIs to measure adherence to standards; Establish mechanisms to monitor process quality in real:time or through periodic reviews.:Lead audits, assessments, and change initiatives to drive ongoing improvement in process adherence and efficiency: Define auditing and assessment process to drive process adherence to agreed standards; Conduct regular audits and assessments of processes to evaluate compliance with quality standards; Identify areas for improvement and create a governance mechanism to monitor progress of corrective actions or process modifications; Leads the communication and alignment effort toimplement and embed process changes; Resolves conflicts on any process issues that involve cost:quality or other trade:offs; Validation and materialization.:Champions, partners and Leads Process Discipline Efforts, in collaboration with the wider Process Improvement team and business partners: Advocate and champion process discipline; In collaboration with the broader Process Improvement team, establish a frameworkto contribute to identifying and addressing opportunities for improvement highlighted during process audits nonconformance; Provide a global, enterprise and customer:centric mindset. Manage global business networking, connectivity, and relationships.Experience::At least 5 years of experience within process quality management for transformational initiatives and processes across multiple functions and geographies involving auditing and assessment of processes:Proven experience in change management and quality assurance:Strong business acumen with an abilityto identify and proactively address impacts and disruptions. Ability to handle multiple deadlines:Experience working in global, multicultural environments which require cultural awareness:Ability to adapt and work with different countries and complex processes across a wide range of subjectsQualifications::Business Degree or similar field:Process quality m

BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly We are open to hiring candidates to work out of one of the following locations:New Delhi, DL, INDPREFERRED QUALIFICATIONS- 2+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/04/2024 10:15 PM

DESCRIPTIONAt Amazon India, to achieve our mission to be the most customer-centric company on earth, and provide our customers with the best experience possible, our goal is to deliver each package, no matter how large or small, to our customers when and where they need them, as quickly, accurately and cost-effectively as possible, and through a choice of innovative delivery options. Our network of drivers and delivery service providers is growing rapidly, and to support this growth we are looking forward to ER Specialists to join a newly formed Driver Relations Team.The central objective of Amazon's Driver Relations team is to ensure treatment of drivers is fair, respectful, and consistent with our framework of core business values and objectives. The individual will be responsible to drive agenda of creating a positive driver relations climate that supports safety, capability, engagement and a high performance, customer-obsessed culture. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics.Key job responsibilities- Leverage a deep understanding for the breadth of challenges drivers face to prioritize programs and investments that will measurably improve their experience and retention - Work across program, product and tech teams to standardize driver impacting initiatives and implement mechanisms to continuously improve the driver experience.- Own end-to-end analysis and study quantitative and qualitative data from multiple sources to identify trends that can be used to highlight important aspects.- Connect with drivers in person / virtually and understand their experience in terms of what’s working well and what needs improvement. Identify the issues / concerns that need to be resolved. Document the responses received in prescribed format.- Work with Action owners to ensure timely closure of all issues identified.- Prepare consolidated reports with ER and Business Program teams for Leadership Reviews- Should be able to travel to sites inter/intracity for driving proactive voice listening mechanisms.- Partner with ER Manager in conducting necessary investigations. - Partner with relevant stakeholders to drive OTR engagement initiatives.- Support the ERMs in driving the ER capability building agenda for respective business/PXT teams. - Implement employee surveys and questionnaires; help ERM’s in analysis based on survey results.We are open to hiring candidates to work out of one of the following locations:Delhi, DL, INDBASIC QUALIFICATIONS- Candidates should have a work experience 5+ years in relevant HR/ER Domain or Project Management- Experience using data and metrics to drive improvements- Experience owning program strategy, end to end delivery for large projects, and communicating results to senior leadership- Written and verbal communication skills- Education: Bachelor’s Degree- Proficiency in Amazon document writing (PRFAQ, White Paper, BRD)PREFERRED QUALIFICATIONS- MBA or a Master’s degree in a related field- 6+ years of experience in a related industry- Problem-solving skills, attention to detail, and exceptional organizational skill- Demonstrated ability to influence and drive alignment among a diverse set of stakeholders and team- Ability to think strategically and creatively whilst also executing operationally with high attention to detail- Critical thinker and ideas-driven in finding new solutions/ designing innovative methods, systems and processes- Experience working in a fast-paced, deadline-driven environment and able to manage priorities well