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Manager II, Support Engineer, L5, KIX Support Engineering Team
Amazon, Chennai, TN, IN
DESCRIPTIONThe Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback.The KIX Support Engineering team provides tier 2&3 services production support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key job responsibilities* Monitor & Drive team to Resolution of Trouble Tickets within defined SLA’s. Drive escalations to engineering team.* Drive Root Cause Analysis, Impact Analysis and Production Deployment support.* Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.* Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.* Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements.* Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.* Resource planning to support various program asks.* Drive initiatives to maximize operational efficiency.* Defining measurable metrics to gauge progress against objective Support goals.* Build best-of-class support engineering teamAbout the teamThe Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSB.E. in Computer Science or a related field.1+ years of experience building, managing engineering teams.8+ years overall development/technical support experience.knowledge of programming, Operating System and Data structures concepts preferredComfortable communicating cross-functionally and across management levels in formal and informal settingsShows creativity and initiative to improve productivity using automation or creative processes.Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logsPREFERRED QUALIFICATIONS* Hands-on technical expertise * Experience with mission critical, 24x7 systems * Excellent verbal and written communication skills * Ability to handle multiple competing priorities in a fast-paced environment * Experience in preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.
Quality Assurance Engineer, Amazon
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONS- 1+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Experience in UI and API automation testing (Selenium/SOAPUI)DESCRIPTIONKindle has changed the way books are published, sold, and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences never before available. Kindle readers are able to download any book in any language in sixty seconds. Come be a part of changing the way the world reads.Our Quality Assurance Engineers test code at the user level, both manually and with automated tools. They are not pure black box testers; they are grey box testers able to understand software internals, debug problems using log files, and write automated tests with Perl/Java scripts and/or user-level automated tools. We are looking for a talented, detail, oriented Quality Assurance Engineer who is passionate about quality and enthusiastic about new cutting edge technology.Our Quality Assurance Engineers work with Software Development Engineers to understand features and technical implementation. They also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies.Key job responsibilitiesYour job responsibilities include but not limited to1. Understanding the business of royalties and accounting in Kindle and develop test plans, test strategy, and test cases.2. You are responsible for end-to-end product testing from working with PM/TPM to gather requirements, to working with development to thoroughly test, and gather post launch metrics for quality improvement.3. You are responsible for identifying automation opportunities and work with SDET to build the right test framework4. You are responsible for coordinating manual testing, perform non-functional testing, and execute/lead critical parts of testing.5. You will work across other organizations who have similar testing needs. You shall use their tools/methods for our projects and share our best practices to other orgs for implementing.6. You help to drive pre-mortem and post-mortem of projects, identify areas of improvement, and feedback to the team for implementing.7. You will have an opportunity to work and understand the latest AWS tech and how we build services to solve business problems. You will not be a mere black box tester but rather look into various services that interfaces with each other to perform thorough testing (grey box).A day in the lifeAs QAE you will understand the new business models/products in the royalty costing and accounting space to build test strategy, influence development of services with guardrails, and test plans. You work with both business leaders, our development team, and peer development teams to test the features. You identify opportunities for automation, plan, and implement it.About the teamThe Kindle Royalty and Accounting Engineering team is responsible for providing accurate and timely royalty calculations and accounting entries for all Kindle and print-on-demand book sales. Publishers and authors of all shapes and sizes rely on Amazon to correctly account for all book sales so that they are paid correctly. Timely and accurate payment and reporting improves publisher trust resulting in enhancement of selection for the customers. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and controlSalary: . Date posted: 04/02/2024 09:17 AM
Support Engineer III L4
Amazon, Chennai, TN, IN
DESCRIPTIONThe team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. Team is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback.The Support Engineering team provides tier 2&3 services production support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key Job Functions Include these... - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Work on operations and maintenance driven coding projects, primarily in shell scripts, web technologies, with the potential for Java based projects - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Digital products or components - Customer notification and workflow coordination and follow-up to maintain service level agreements - Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill setA day in the lifeInclusive Team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trustWork Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship& Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSON
Wanted HR and Placement Executives
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1. Technical Trainers in A+, N+, MCSE, CCNA, CCNP, RHCE, Solaris, Security and other IT-IMS technologies 2. Sales Executives 3. Business Development / Marketing Executives 4. Counselors 5. Admin & Accounts– Executives 6. Placement Executives 7. Front Of
Sr, Software Development Engineer, Alexa Communications
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONAlexa is the personal assistant and cloud service that powers the next generation of ambient computing devices, devices designed around your voice. We believe voice is the most natural user interface for interacting with technology across many domains. At Alexa Communications, we are inventing the future of global, multimedia communications. It's still Day One for the Alexa Communications team - we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app! The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. We're a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa even more useful, and delight customers around the world. You'll be joining a team building cutting edge LLM powered distributed systems to enable world class, highly scalable, and user friendly systems as we aspire to connect people together through Alexa!Key job responsibilitiesAs a key member of the engineering team, you will have influence on our product and technology strategy by helping define the product features, refine system architecture, and spearhead best practices that enable a quality product. You will be successfully setting up the architecture foundation for the next phase of the product and beyond. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating a reliable, scalable, and high-performance service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. You should enjoy working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/04/2024 09:28 AM
Quality Assurance Engineer I
Amazon, Chennai, TN, IN
DESCRIPTIONThe Team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. Team is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback. Today independent authors and publishers use our services to publish eBooks and paperbacks that reach millions of Amazon customers in the United States, Europe, Asia, South America, and Oceania Our Quality Assurance Engineers work with Software Development Engineers to understand features and technical implementation. They also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. on.jobs/en/disability/us.Key job responsibilitiesDefine quality metrics and implement measurements to determine test effectiveness, testing efficiency, and measure the overall quality of the software.· Implement Test Automation leveraging test automation frameworks while driving processes to reduce manual test coverage.· Hands on Scripting/Coding Experience to write tools to automate manual tasks.· Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations-Ability to understand software internals, debug problems using log files· Experience delivering test tools, leading the QA projects and initiatives· Work with Product Managers, Developers, TPMs and review technical artifacts to understand the technical architecture· Help defining test strategy, writing test plans, test cases, and provide suggestion in improving the QA processes.· Help tackle cross-platform engineering challenges and contribute creative ideas to the engineering teams.· Ensure our products meet high standards of quality, performance, and reliability.A day in the lifeQuality Assurance Engineers at Amazon test cutting edge applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs are responsible to understand the product domain, define test strategy and test plans, develop and drive test case execution and drive best practices to release high quality software to our customers.You will work with Software Development Engineers to understand features and technical implementation. You will also work with groups such as Product Management, UX designers to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. You will develop automated tests to help fasten testing cycles and release faster to our customers. In this role, you will be responsible to deliver manual/automated solutions to test customer facing features.As innovators we embrace new technology, you will be empowered to choose the right highly scalable and available technology to solve complex problems in software quality assurance. If you enjoy building software quality solutions for highly distributed systems and solving challenging problems, come join us!We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Experience in automation testing- 1+ years of quality assurance engineering experience- Experience in manual testing- Experience in automating using Selenium, TestNGPREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
Design & Estimation Engineer for Data Centers and Tunnel Automation (PLC Automation)
Siemens, Chennai, Any
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Chennai, IndiaDesign & Estimation Engineer for Data Centers and Tunnel Automation (PLC Automation)About the RoleSiemens strongly believes in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant's intuitive buildings which are comfortable, safe, secure and energy efficient.Smart infrastructure from Siemens intelligently connects energy systems, buildings, and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.Join our Smart Infrastructure Regional Solutions & Services Business Unit as Estimation and Pre-Sales Engineer and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.Main Responsibilities We are looking for an 7 - 12 years of experienced and dedicated Estimation and Proposal Engineer for Data Centers and Tunnel Automation who is ready to make an impact.• Analyze tender requirements and define the most suitable solution [product, architecture, system] to be used according to the requirements• Design and engineer the solution down to detail to satisfy the specified project requirements• Analyze customers' requirements and project backgrounds in order to better judge on aspects of products and solutions to be used• Lead technical discussions on BMS, EPMS & FMS Solutions with Customers and Consultants• Clarify technical topics and liaise with Regional Technical Support and Factory Representatives as necessary• Ensures smooth handover of projects to Execution Team• Meet tender submission deadlines and requirementsQualifications and Skills - Digital and Solid!Bachelors (B. Tech/B.E.) in Instrumentation/Mechanical/ECE/ECE with relevant work experience of 8+ years.• Knowledge of Siemens PLC (Simatic Controller family - Standalone- S71200,S7-1500,S7 400 and design redundant System using S7-1500H/R .S7-400H) SCADA( Wincc, TIA, Desigo, Wincc OA etc., IO system(ET200 SP,ET200M,ET200MP), Network Components, Cyber security etc...• Need to have knowledge on Interfacing with Third party systems/devices thru Modbus RTU, Modbus TCP, Profinet, BACnet, etc... and also need to have knowledge on third party software integration and devices.• Capable to design data center /Automation architecture • Familiar with BMS system design and integration with third party panel• Good Knowledge of IP networking relevant to BMS and network Security• Highly motivated self-starter, capable of adapting to new and emerging technologies and products• Have successful track record of estimations of complex Data center Systems• Self-motivated flexible individual with the ability to work well within a dynamic environment• Proven communication, public speaking, and presentation skills• Excellent methodical organizational and documentation skills• Good team-worker, able to collaborate within a diverse teamWE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM
Lead Engineer- Electrical
Siemens, Chennai, Any
Dear Aspirant!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand!We are looking for: Lead Engineer- Electrical,• Creating basic designs and supervising detailed designs in the field of low and medium voltage distributors, E-houses and busduct systems;• Understanding technical requirements from specifications and converting them into appropriate basic designs;• Reviewing technical basic and detail designs;• Ensuring that installations are designed and delivered in accordance with the specified requirements;• Planning project work and preparing progress reports;• Managing and supervising fellow engineers for detail engineering;• Proactively liaising with the client and the sales and quotation team;• Maintaining financial status and preparing additional work quotations;• Organising and attending factory tests (FAT) with the customer;• Managing any sub-suppliers and Siemens factories;• Initiating and developing improvement proposals;Use your skills to move the world forward!• Completed degree in electrical engineering (Bachelor or Master level) with at least 8 years' work experience as a (lead) engineer;• Knowledge of low-voltage electrical distribution boards, distribution boards, transformers and electrical protective devices; • You are creative and able to communicate ideas and inspire/motivate people;• Accurate, critical and have a broad technical knowledge and interest;• Flexible working attitude, practical and result-oriented;• Stress-resistant and able to act within a pressured environment;• Excellent knowledge of the English language, both written and spoken;• Living in the Chennai region.• Working week of 40 hours.Make your mark in our exciting world at Siemens.This role is based in Chennai, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about Siemens careers at: www.siemens.com/careersFind out more about the Digital world of Siemens here: www.siemens.com/careers/digitalmindsSalary: . Date posted: 04/19/2024 08:43 PM