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Team Manager Salary in Chennai - PayScale

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Team Manager
Amazon, Chennai, TN, IN
DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilities· Manage day to day operations with a team of AI Data Validators and AI Validator Leads· Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave management· Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones.· Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis· Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas· Own team’s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS· A Bachelors Degree with relevant experience of 6+ years with 2+ years of people management.· Excellent communication (written & oral), strong organizational skills and detail oriented· Strong analytical, problem-solving, and critical-thinking skills· Comfortable working in a fast paced, highly collaborative, dynamic work environment· Willingness to support several projects at one time, and to accept re-prioritization as necessaryPREFERRED QUALIFICATIONS· Business Analytics experience· Six Sigma/Green Belt Certification· MBA
Team Manager
Amazon, Chennai, TN, IN
DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilitiesTeam Manager will:· Manage day to day operations with a team of AI Data Validators and AI Validator Leads· Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave management· Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones.· Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis· Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas· Own team’s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS· A Bachelors Degree with relevant experience of 6+ years with 2+ years of people management.· Excellent communication (written & oral), strong organizational skills and detail oriented· Strong analytical, problem-solving, and critical-thinking skills· Comfortable working in a fast paced, highly collaborative, dynamic work environment· Willingness to support several projects at one time, and to accept re-prioritization as necessaryPREFERRED QUALIFICATIONS· Business Analytics experience· Six Sigma/Green Belt Certification· MBA
Manager II, Support Engineer, L5, KIX Support Engineering Team
Amazon, Chennai, TN, IN
DESCRIPTIONThe Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback.The KIX Support Engineering team provides tier 2&3 services production support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key job responsibilities* Monitor & Drive team to Resolution of Trouble Tickets within defined SLA’s. Drive escalations to engineering team.* Drive Root Cause Analysis, Impact Analysis and Production Deployment support.* Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.* Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.* Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements.* Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.* Resource planning to support various program asks.* Drive initiatives to maximize operational efficiency.* Defining measurable metrics to gauge progress against objective Support goals.* Build best-of-class support engineering teamAbout the teamThe Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSB.E. in Computer Science or a related field.1+ years of experience building, managing engineering teams.8+ years overall development/technical support experience.knowledge of programming, Operating System and Data structures concepts preferredComfortable communicating cross-functionally and across management levels in formal and informal settingsShows creativity and initiative to improve productivity using automation or creative processes.Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logsPREFERRED QUALIFICATIONS* Hands-on technical expertise * Experience with mission critical, 24x7 systems * Excellent verbal and written communication skills * Ability to handle multiple competing priorities in a fast-paced environment * Experience in preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.
Operations Manager
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Passionate about client management, content quality and team managementPosition: Operations ManagerLocation: Chennai, TamilnaduRole: Full:TimeDesired Experience: 5 : 10 YearsWe are looking for an Operations Manager to join our team at Chennai. We are looking for someone with the below expertise:Experience in cusomer managment and team management.Excellent communication skills : spoken and written.Expereince working in service industry : content oriented.Should have a minimum of 3 years experience managing teams.Mail your updated resumes to if you meet the above criteria and willing to join at the earliest possible opportunity.
Senior Staff Engineer, and Digital Verification Manager
, chennai, IN
pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job SummaryThis position is for a Senior Staff Engineer, and Digital Verification Manager. The primary responsibilities include, but will not be limited to, managing in a hands:on fashion to technically guide test plan development, defining the verification methodology and infrastructure, tracking deliverables to ensure timely execution with high quality. As a technical leader/manager, this person is also responsible for leading/hiring engineers and building a strong design verification team. The individual will work closely with the digital design, verification, and Product Development teams in India Design Center and other design centers. This position is located in our India Design Center (IDC) in Chennai, India.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits from scratch and (or) adapt and improve upon existing environment:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of complex digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks.:Close coverage measures to identify verification holes :Work with interdisciplinary teams to identify automation and tool requirements :Manage Verification Team: Manage a team of verification engineers. Lead and maintain an efficient and technically proficient staff required to complete product development goals, manages team resources and schedules, and manages career development of team members, set staff's goals and conduct performance reviews, recruit and select candidates, provide orientation and training:Mentor verification engineers as needed:Support independent product development and provide support for other design groups:Maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Displaying Technical Expertise: Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others :Driving for Results: Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work:Making Accurate Judgments and Decisions: Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisions :Working with Ambiguity: Achieves forward progress in the face of inadequately defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaw
Customer Service AND Logistics Manager
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Job Description: Responsible for the support of eBusiness implementa-tion, for the coordination of level support and for the acquisition of new eBusiness customers. Organize regular meetings with CS-Team to implement, review and discuss processes, im-pr
Team Manager, OPTIMA
Amazon, Chennai, Tennessee
DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilitiesTeam Manager will:• Manage day to day operations with a team of AI Data Validators and AI Validator Leads• Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave management• Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones.• Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis• Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas• Own team's hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS• A Bachelors Degree with relevant experience of 6+ years with 2+ years of people management.• Excellent communication (written & oral), strong organizational skills and detail oriented• Strong analytical, problem-solving, and critical-thinking skills• Comfortable working in a fast paced, highly collaborative, dynamic work environment• Willingness to support several projects at one time, and to accept re-prioritization as necessaryPREFERRED QUALIFICATIONS• Business Analytics experience• Six Sigma/Green Belt Certification• MBASalary: . Date posted: 04/04/2024 09:30 AM
Manager I, Device OS
Amazon, Chennai, Tennessee
DESCRIPTION - Manage Testing Associates and Sr Testing Associates and will report to the Ops Manager. - Ensure delivery and process is managed well and have ability to mentor/coach the team to groom talent - Responsible for performance management of all the Associates & Sr. Associates reporting in to him/her, manage expectations of multiple stakeholders across different teams with in a program. - Be the point of contact for the team, interact with stakeholders for clarification queries/project execution/work allocation. - Able to work with multiple functions in understanding the end to process and drive improvements in the production tool. - Ability to work with devices and manage automation enabled projects - Required to onboard new projects or test scope by using known and established guidelines - Required to look at optimizations in the processes followed and bring about improvement in quality / productivity. - In addition to managing process improvements and work allocation, will also manage daily floor operations, create reports, track project/process metrics, review team's performance on regular intervals and also ensure productivity & quality deliverables are met. - Support hiring and training of new Associates - Able to present write ups and metrics for the team he/she is handling in business review meeting.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 2+ years of team management experience- Experience an operations, project or program Manager directly managing and developing front-line managers- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.- Experience using data to influence business decisionsPREFERRED QUALIFICATIONS- Experience in quality assurance/testing/mobile industry/internet of things (IoT)- Experience managing project deliverySalary: . Date posted: 04/08/2024 09:46 PM
Team Manager, ADS Operations Management
Amazon, Chennai, TN, IN
DESCRIPTIONInterested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services.Alexa Data Services’ (ADS) mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies. As Team Manager, you will be responsible to :• Manage & monitor performance on job or queue adherence, volume, and quality• Support hiring and training of new Associates• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities• Track quality and utilization metrics• Provide regular, formal & informal feedback to direct reports• Identify and help implement process-related improvement using methodologies s• Communicate effectivelyKey job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively A day in the lifeAs Team Manager, you will be responsible to :• Manage & monitor performance on job or queue adherence, volume, and quality• Support hiring and training of new Associates• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities• Track quality and utilization metrics• Provide regular, formal & informal feedback to direct reports• Identify and help implement process-related improvement using methodologies s• Communicate effectivelyWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. • Proficiency in verbal and written communication skills • Experience in understanding performance metrics and developing them to measure progress against key performance indicators • Overall 7-8 yrs of work experience out of which, at least 3 yrs should have been in a team management role • Must have driven process improvements in the current rolePREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology
Content Risk Team Manager, Amazon
Amazon, Chennai, Tennessee
DESCRIPTIONAt Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. Amazon Kindle is a revolutionary reading device and one of the most innovative businesses at Amazon. We envision wireless electronic reading experiences that embrace a physical book's simplicity and utility but take advantage of our store platform and the Kindle's ubiquitous wireless connectivity. Our vision for Kindle is to have every book, ever printed, in any language, all available in under 60 seconds from anywhere in the world. The Amazon Kindle team is seeking a CRM (Content Risk Management) Team Manager for our Kindle Books Self-Publishing Operations.Responsibilities:• Lead and supervise a team of L3 reviewers and L4 specialists. • Carry out supervisory responsibilities in accordance with the organization's policies and procedures. • Accountability for setting and meeting team operational goals. • Assign and direct work; appraise performance; reward and discipline employees; resolve problems; and address staffing needs; • Standard Operating Procedures development and roll-out, especially related to new process creation. • Leverage technology and process innovation to bring continuous improvement to the operation (scalability, efficiency, scope, etc.). • This position requires a candidate with the proven ability to drive process improvements and new process creation as well as the ability to keep pace with our growth while motivating others to meet the challenges of an extremely deadline-driven environment.Key job responsibilities• Lead and supervise a team of 15 to 20 reviewers. • Carry out supervisory responsibilities in accordance with the organization's policies and procedures. • Accountability for setting and meeting team operational goals. • Assign and direct work; appraise performance; reward and discipline employees; resolve problems; and address staffing needs; • Standard Operating Procedures development and roll-out, especially related to new process creation. • Leverage technology and process innovation to bring continuous improvement to the operation (scalability, efficiency, scope, etc.). • This position requires a candidate with the proven ability to drive process improvements and new process creation as well as the ability to keep pace with our growth while motivating others to meet the challenges of an extremely deadline-driven environment. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 4+ years of operational and/or retail management experience- 2+ years of team management experience- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced levelPREFERRED QUALIFICATIONS- Experience with operations, risk, fraud investigations etc.- Experience with six sigma tools and Lean techniquesSalary: . Date posted: 04/10/2024 10:16 PM