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Technical Delivery Manager Salary in Bangalore - PayScale

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Technical Project Manager
Siemens, Bangalore, Any
Dear Aspirant! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019, with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand! We are looking for: Technical Project Manager You'll make a difference by: Experience: 10+ years Experienced Professional Experienced professionals having Project Management skills and experience for technical implementation of SW solutions as per desired timelines, budget, and quality. Other responsibilities will include: Coordination of internal and partner delivery resources for project staffing with suitable skill set and seniority levels across competence pools. Management of functional and non-functional requirements engineering to determine the customer needs and define user stories.Selection of appropriate project management approaches (Agile and/or Waterfall) based on customer and project requirements.Development of detailed project plans to track progress and use appropriate verification techniques to manage changes in technical project scope.Supporting customer project manager who has the P&L (Profit & Lost) responsibility, measure project performance using appropriate systems, tools and techniques and maintain comprehensive project documentation.Performing technical risk management to minimize project risks.Graduate in Computer Science, Engineering, Data Science, or relevant field.Proven track record of IT / IoT delivery, coaching cross-functional project teams in a complex and changing environment.Understanding of business strategy and emerging technology.Profound industry know-how, i.e., on Manufacturing, Energy, Cities or Logistics.Demonstrated team leadership in a similar role where the agility of development and scrum methods are key to the team's success.Strong influencer and negotiations skills and the ability to drive decision making across multiple stakeholders at all levels.Ability to communicate with cross-functional teams to collect requirements, describe and clarify strategy, specify solution features, and refine technical designs.Proven teamwork / leadership skills as well as excellent analytical and conceptual skills including an entrepreneurial mindset.Fluent in written and verbal English communication as you will be engaging with top talent in the organization and dealing with senior stakeholder management. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens. This role is based in Bangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow 's reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalmindsSalary: . Date posted: 03/22/2024 08:43 PM
Manager, Technical Support Engineering(Proactive support)-BLR
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM
Manager, Salesforce Technical Consulting - Financial Services
Salesforce, Bangalore, Any
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Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM
Technical Architect (10:15 Years) for an Education Management Company
, bangalore, IN
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Senior Technical Program Manager, Amazon Advertising Trust
Amazon, Bangalore, Any
DESCRIPTIONThe Advertising Trust (AT) organization is at the center of Amazon Ads, one of Amazon's fastest growing businesses. Every ad that flows through our Amazon systems, or is presented on one of our owned and operated sites, needs to adhere to the policies that AT creates. As a Senior Technical Program Manager, you will be driving the delivery and execution of critical cross-functional solutions and services that contribute to this mission.Key job responsibilitiesAs a Senior Technical Program Manager in the Advertising Trust organization, you will work closely with software development engineers, product managers, scientists, ML engineers, data engineers, and business operations to develop innovative cross-functional solutions that enable Advertising Policy and Moderation at scale.In this role, you will be responsible for driving and delivering large technical projects end-to-end. Responsibilities include defining and driving project schedules from design to release, managing risks and issues, ensuring dependencies are identified and managed. As a Sr. TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.To succeed in this role, you will need to have both technical and functional acumen as well as a passion for ownership, communication and bringing clarity and structure to ambiguity. You will be equally comfortable and adept in working with waterfall and agile practices. This is a high-impact role that will influence the direction of Amazon's advertising moderation systems. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definitionPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/04/2024 10:22 PM
Principal Technical Program Manager, International Emerging Stores
Amazon, Bangalore, Any
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Release Program Manager
, bangalore, IN
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowAbout the RoleAs a Release Readiness Program Manager, you will engage with an experienced cross:disciplinary staff to drive Business Network readiness program ensuring internal and external customers are prepared for a product releases. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. The person filling this position must be pro:active and possess a desire to succeed in a challenging environment. Strong leadership, communications, and team:building skills are essential. This position will spend most of their time managing the release readiness program ensuring a successful new solution launch.What youll do:Lead the program management activities for specific releases.:Ensure all aspects of Solution Life Cycle from Planning to Release are appropriately defined and tracked.:Define and drive New Product Readiness (NPR) / New Product Introduction (NPI) activities.:Ensure all internal and external stakeholders understand impact of new releases.:Works closely with each stakeholder team to maintain and enhance "solution readiness" deliverables.:Ensure (1) readiness tasks are defined, (2) dependencies, timelines and owners are identified, (3) issues are escalated and resolved, and (4) release readiness plans are firmly communicated and managed.:Continually review the release readiness framework to ensure learning/process improvements are realized and higher quality releases are achieved.:Be the expert on release readiness life cycle processes and champion process best practices, metrics and high:quality standards.:Independently and accurately report on the state of your release to executive stakeholders. Be the trusted speaker on the state of release in key checkpoint reviews.:Make constant assessment of feature pipeline, work done and work quality to support decision making on release delivery schedule.:Assist teams in establishing clear commitments to stakeholders and help hold the teams accountable for meeting these commitments.What you bring:Bachelors degree in Computer Science, Marketing, Engineering, Mathematics, or a related field of study and 10 years of experience required. Advanced Degree preferred.:Demonstrated ability to effectively lead concurrent complex projects/programs with geographically dispersed teams.:Demonstrated customer management skills.:Experience in product launches and/or release management and/or process management.:Strong organizational skills:Demonstrate a consistent ability to act independently on project work.:Excellent verbal, written and presentation skills.:Ability to prioritize work based on business requirements and effectively escalates issues where appropriate.:Evidenced ability to build support for ideas; credible enough in the role to influence highly intelligent and highly technical team members.:Experience modifying and/or defining processes rather than applying what exists today.:Self:driven and with a general interest in new things.:PMI certification is preferred.Meet your TeamOur vision is to build the next generation Unified Business Network, bringing all our business networks together into a single business platform to create a network of networks, a network of intelligent enterprises, leveraging on th
Technical Program Manager II
Amazon, Bangalore, Any
DESCRIPTIONAre you interested in driving highly visible initiatives for Amazon's Prime program? Do you enjoy the challenge and ownership that come from managing complex, cross-functional and cross-organizational projects? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? The Prime Team is seeking an exceptional Technical Program Manager for delivering challenging and high impact programs. As a TPM for Amazon Prime Core Services team, you will be responsible for delivering projects with huge strategic impact. You will work with various software and business teams around the company to identify and drive innovative solutions that achieve business goals. This is an exciting opportunity to shape the next generation of Amazon Prime. This role will give you an opportunity to work with many different teams within and outside Prime and learn a range of new systems, leveraging the deep collection of technologies throughout the company and extending them to allow us to boldly go where no retail system has gone before. The Prime program is experiencing explosive growth and as a result our team is looking to expand its top-notch management talent. If you want to work on one of Amazon's most impactful program and are passionate about implementing solutions that impact millions of people every day, we want to hear from you! This role requires working closely with the product management team and key software development teams across the company to define strategy and requirements, and lead development design through delivery and subsequent operation. This position requires regular communication with executive management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential. You should have experience managing multiple complete product development cycles, possesses superior analytical abilities and expert product judgment. A successful candidate will have a strong technical background, excellent analytical and problem solving skills, and great project management and communication skills. Responsibilities: • Be a guardian of world-class customer experience for your deliverables: continually raise the bar on functionality, flow, consistency, usability, and simplicity• Be the interface between the product owners and the development team, thoroughly understanding the product, helping define user stories, and driving the evaluation of appropriate technical solutions to meet the business requirements.• Own engagement with the partners, work to decompose requirements into technical execution plans with multiple development teams, track progress towards goals, and report status to product, business development, and technical leadership.• Help make the right feature trade-offs to ship software without compromising customer experience and business relevance• Engage with many other teams in the company, evangelizing the team and your project, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals• Present program plans to L7 and L8 leadership in Prime and outside PrimeKey job responsibilitiesDeliver independently, with limited directionInfluence roadmap priorities, product feature decisions, and engineering processesAccelerate progress by driving timely decisions. Clear blockers, escalate appropriatelyDeeply understand design approaches (within technical domain). Spot risks and ask the right technical questions to ensure appropriate trade-offs are madePartner effectively with technical managers to secure resources, scope engineering efforts, set project priorities, milestones, and drive deliveryOwn program communicationWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 3+ years of working directly with engineering teams experienceSalary: . Date posted: 04/10/2024 09:20 AM
Sr. Technical Program Manager, Alexa Automotive
Amazon, Bangalore, Any
DESCRIPTIONFascinated about Alexa? Have a passion for cars? Want to help build our Automotive business? Alexa Automotive is looking for an experienced Senior Program Manager with strong track record of driving cross-organization programs in a tech setup. This role is within our Monetization team that is invested in building best in class billing product platform covering commerce experiences, automated invoicing and revenue recognition. This is a high-visibility role which will directly impact economic growth of our business. As part of a rapidly growing team, this role offers plenty of opportunity to learn, have an impact, and grow.Key job responsibilitiesThis role functions as a day-to-day liaison between business development, technology, product, tax, accounting, legal and finance organizations to deliver enterprise services that deal with off-the-chart complexity and scale.Our ideal candidate is collaborative, driven with attention to detail, makes data-driven decisions and can build trust with all stakeholders. As a passionate program leader, you will have direct impact on how our partners are billed reliably, correctly, and on-time, and accelerate growth & expansion of our business. Experience in managing large scale fintech programs is highly desirable.• Articulate the key pain-points with our current manual processes and define process optimizations we could achieve through automation products.• Conceptualize programs to scale existing billing operations through automation to keep up with rapidly growing Auto business.• Work cross-organizationally with members of product, business development, tax, accounting, legal, finance in driving delivery, mitigating risks, eliminating impediments, ensuring compliance and operationalization.• Establish metrics and design self-serve reports to keep stake-holders informed and excited about billing team's progress.A day in the lifeThis role will drive engagement with globally distributed partners to design and drive programs that help automate billing experience externally as well as our operations internally. As a direct result, this role offers the challenge as well as the opportunity to bring structure and clarity to a fast-moving space. This high visibility role is inherently cross-organizational in nature both internally and externally. You will be a champion of this product internally to senior leadership..About the teamAlexa Automotive's vision is to create safe, voice-first and multi-modal experiences to drivers and passengers in vehicles. With Alexa in the vehicle, customers can use their voice to play music, control in-cabin comfort features like AC/heater, control smart home devices, and access tens of thousands of skills built by third-party developers - all while keeping their hands on the wheel and eyes on the road.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definitionPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/02/2024 10:16 PM
Global Project Manager
, bangalore, IN
Department : Commercial and Corporate Affairs, GBSDo you want to work for an organization that has a strong purpose towards driving change to defeat diabetes and other serious chronic diseases such as obesity, rare blood and rare endocrine diseases? If so, you could be the right person to join our Commercial and Corporate Affairs team. Apply today and join us for a life:changing career.About the DepartmentThe Commercial and Corporate Affairs : Global Business Services (GBS) unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial and Corporate Affairs, including Insulin, GLP:1 and Obesity Marketing, Market Access, Commercial Planning and Commercial Operations. The Commercial and Corporate Affairs unit also supports BioPharma global marketing for Haemophilia and growth disorders.The PositionThe primary role of this position is to be responsible for updates and execution of subparts of the Novo Nordisk Global Commercial Capability Programme (GMAX+) as the Instructional Designer. As an Instructional Designer, you will be responsible for designing and developing instructional materials, incorporating instructional design principles and technologies. Your expertise in curriculum development and instructional strategies will be crucial in ensuring the delivery of high:quality learning experiences.Ultimately, your role will contribute to the success of learners by fostering their growth and development through well:designed and impactful instructional programs. This position offers an exciting opportunity to make a significant impact on the learning journey of individuals. Here timely planning and proper execution of projects, which are initiated by the Head, and Project Lead, based on identified and agreed needs to fulfil objectives on departmental and/or project level(s) will be essential.:Instructional designer and creating engaging learning activities and compelling course content.:Working with subject matter experts and identifying target audience's training needs.:Project management and developed detail projects plan inclusive projects matrices.:Defines project scope, goals to be reached, expected deliverables, stakeholder mapping, estimated cost and timeline for medium complexity projects in medium scale, and secures project approval as an expert in Instructional design.:Internal and external stakeholder management and Identifies and maps key stakeholders and makes the most of the information available to understand their needs and motivations.:6+ years of Instructional Design experience in the Corporate eLearning Industry and hands:on experience with eLearning development authoring tools (Storyline/Captivate/Rise 360).:At least 3+ years of experience in Digital Learning Industry and working with Learning Academies/Learning Management Systems.:Understanding of core commercial capabilities.:Experience in brand strategy and tactical plan development and implementation.:Experience in Project Management.:Ability to translate complex topics into simple and efficient communications and develop storylines for presentations etc. :Strong content writing skills.:Demonstrated experience in analysing complex data:sets, collecting data, effectively synthesizing the analytics/data to form a complete, cohesive picture.Technical skills: It is important with prior digital learning knowledge. :Proven working experience in instructional design and with instructional technology (8:10 years).:Instructional designing : Adult learning Principles/Theories.:Excellent knowledge of learning theories and instructional design models.:Lesson and curriculum planning skills.:Ability to create graphical assets would be a plus.:Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard.:Ability to write effective copy, instructional text