Area Retail Manager Salary in Bangalore - PayScale

DESCRIPTIONAbout AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.About the Role - Account Management:As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US.The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon's vendors and multiple internal teams to enable Amazon's vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.Timings will be as per USA shift, 04:00 pm IST to 01:00 am ISTKey job responsibilitiesKey job responsibilitiesBusiness Growth• Success will be measured by the performance of your task and deliverables on input metrics.• Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. • Identify new opportunities across a large number of brands, develop and execute project plans.Relationship Management• Build and cultivate relationships with sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate.• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence• Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.We are open to hiring candidates to work out of one of the following locations:Virtual Location - KABASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experiencePREFERRED QUALIFICATIONS- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights- Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communicationSalary: . Date posted: 04/08/2024 09:51 PM

DESCRIPTIONThe Global Operations Leader will be responsible to lead a team of operational associates, front line managers, senior operational leaders, process improvement specialists, SMEs and program managers (direct span of ~500). This individual must create and execute leadership development plans for their team. They need to assess the existing team capabilities, hire, develop, engage and retain top talent in their team.Key job responsibilitiesProgram charter and strategy: Owns the program charter, vision and designs the operational delivery framework. Owns the program vision and contributes to the long term vision (3 YP, OP) for C-Ops• Navigates ambiguity: Identifies and evaluates ambiguous regulatory needs, and designs operational workflows to drive clear outcomes in support. Breaks down goals at team and individual levels and defines clear success metrics. Measures overall performance against goals. For all deficiencies, identifies a plan for corrective and preventive actions. In some cases work with technology teams to come up with a long term scalable solution. • Is a "Total quality" ambassador: Deliver on-time and quality work related to the projects and broader initiatives. Creates a quality culture across the function and acts as a "total quality" ambassador within C-Ops. • Balances risk with efficiency: Analyze process metrics and review them weekly and monthly to discover trends to justify the allocation of appropriate resources to areas where the risk is highest. Owns WBR / MBR / QBR metrics and review. Establish frameworks to balance risk with efficiency• Drives continuous process improvement culture: Work with operational teams, lead Gemba walks, and understand the voice of the associates to identify the gaps in the current process. Ensure open communication on status of progress and resolution against the open points. Drive culture of continuous improvement, and orchestrate initiatives across function and applies specific quality/process improvement tools. Organizes Kaizen / Six sigma /ACES events to drive process/ quality improvements across functions/ programs, across C-Ops• Develops and drives inclusive people strategy: Possesses adequate knowledge on leading people, running operations, work with stakeholders in different geographies and time zones. Creates mechanisms to measure, benchmark, and retain talent at various levels across functions. Builds strategy in partnership with the Recruiting team to attract talent at function and/or site level.A day in the lifeThe Global Operations Leader must be an effective communicator and send clear, concise and consistent written and verbal messages. The person will be required to identify best practices and incorporate these best practices into our standards to continuously improve processes. The person must possess excellent program management skills, relevant operational background, experience in data analysis and must have led a large team. The individual must have ability to work with cross-functional teams including senior leadership in India and abroad. About the teamThe Operations Risk Compliance (GSRC) organization keeps our customers and partners safe, protect associates, and ensure legal and regulatory compliance for Amazon. Global Solutions and Risk Compliance (GSRC) is the operational arm of the organization. GSRC partners with worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Food Safety and Extended Producer Responsibility, Transport Risk Compliance and Environment Assurance Program. GSRC has offices across India, China, Poland, Romania, Netherlands, Jordan, and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONSRelevant experience in leading a large team of program managers and operational team members. The candidate may have experience in an operational environment in manufacturing, production, FMCG / Retail or services sector Experience implementing lean principles and process improvement in an operational environment. Experience managing multiple direct reports located across the region and also managing key stakeholders in multiple regions. Experience working alongside product and technology teams and drive innovation and large scale system implementation across the organization.PREFERRED QUALIFICATIONSExperience in handling large scale operational team in back office operations, manufacturing plant, retail or service industry MBA or an equivalent Master's program in general management Excellent written and verbal communication skills, including comfort interfacing with senior leaders. Ability to develop and implement department vision, goals and strategies. Ability to hire and develop a strong team that delivers results Strong analytical skills with demonstrated problem solving ability. Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.Salary: . Date posted: 03/21/2024 09:18 AM

BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar softwareDESCRIPTIONAbout Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Key job responsibilitiesAbout the Role Team Manager, Vendor Consultants Team - RBS AVSAs a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor's business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships.You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.A day in the lifeResponsibilities Include: • Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. • Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. • Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. • Manage end to end goal setting for team to align with organizational goals. • Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. • Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. • Leads recruiting and hiring efforts across direct team and broader organization. • Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. • Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 2+ years of mentoring, leading and coaching experienceSalary: . Date posted: 03/27/2024 08:54 AM

DESCRIPTIONAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.About the RoleTeam Manager, Vendor ManagementAs a Manager, Vendor Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor's business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.Responsibilities Include• Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.• Manage end to end goal setting for team to align with organizational goals.• Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.• Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.• Leads recruiting and hiring efforts across direct team and broader organization.• Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.• Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.Key job responsibilitiesLead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.Manage end to end goal setting for team to align with organizational goals.• Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.• Leads recruiting and hiring efforts across direct team and broader organization.• Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.• Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.othersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholdersPREFERRED QUALIFICATIONS- 2+ years of mentoring, leading and coaching experienceSalary: . Date posted: 04/02/2024 10:18 PM

DESCRIPTIONAbout Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.The Retail Business Services (RBS) organization is an integral part of Amazon online product lifecycle. The team is designed to ensure Amazon remains competitive in the online retail space with the best product information. The team's primary role is to create and enhance retail Amazon online catalog, fix products, fulfillment and post buying related defects, improve the selling partner experience and boost store operations efficiency by driving down cost of operations.Key job responsibilitiesAs a Program Manager you will:• Develop end-to-end business strategy, customer experience & offering for expansions• Drive execution of business process improvement and business growth opportunities across multiple global teams and product lines, working closely with business, operations and technical teams• Identify areas of automation and write the business and functional requirements and then program manage the automation programs interacting with business, operations and technical teams• Define, measure and present metrics and reports to leadership teams• Effectively engage with customers to manage and resolve issues• Troubleshoot and drive resolutions with Product teamsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLSalary: . Date posted: 04/02/2024 10:16 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Responsibilities: You'll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Financial Services domain projects at 50% utilization and balance that with leading your team of Technical Consultants. You'll be responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

We are looking for a " Product Development Manager "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:The below Key Performance Areas include but are not limited to:Responsible for defining, assigning and controlling work tasks within their own area of accountability. This could be multi:site or an area of a department of a support function.Takes ownership for achieving results through effective management of their teams and collaboration with others.Has shared responsibility for planning and monitoring /managing performance indicators.Assesses options and selects solutions on a day to day basis within own results area:advises others.Recommends new ways of working and encourages continuous improvement.Expertise in design and development of Ecommerce Web Applications using PHP, XML, and open source platforms like Magento, Magento 2.0 Preffered.Exposure in Mobility space : android , iOS application development.Experienced working in Agile/Scrum/KANBAN Environment.Good understanding of OOPs concepts in PHP, Object Oriented Design (OOAD), Design Patterns, MVC.Extensive experience in using MySql with PHP and database concepts.Experience of end:to:end implementation of projects.Should have experience in all aspects of Website Development Life Cycle and Production troubleshooting.Define and prioritize the product development roadmap together with the management.Conceptualize and prototype new ideas and features for the website and iOS/Android apps.Ensure adherence to defined development life cycle, good software design practices, and Architecture strategy and intent.Deliver eCommerce and mobile platform and architecture recommendations based on project requirements and industry best practices.Solutions to software architecture, design, development and QA best practice.Requirement:Expert understanding of eCommerce and mobile solutions.Experience in Understanding of custom Plugins and their implementation.Extensive experience and hands:on knowledge of underlying technologies of UI and Cloud.Understanding of SEO, Analytical tools .Knowledge of Magento and open source mobile development SDK is desirable.Experience:Minimum 9 years' solid software development experience including managing multiple product development streams QualificationsBachelors or Masters engineering degree.Extensive experience in PHP programming and web application development using open source technologies, XML, SOAP, SQL, HTML, CSS, Java Script, JQuery, AJAX, Rest.Extensive experience in data modeling, design and architecture of software solutions.Extensive experience in agile development and preferably Scrum Master certified.Experience in configuring and working with Apache, NGINX application servers.Experience in developing application frameworks and integrating with open source solutions.Skills:Demonstrated Management in design and development of scalable, highly available, distributed applications using PHP.Hands:on design and programming experience on Languages and APIs :PHP, XML, SOAP, SQL, HTML, CSS, Java.Script, JQuery, AJAX, RestOperating Systems : Windows XP/7 , LinuxWeb Servers : Apache 2.2, NginxDevelopment Tools : Easy Ecilipse for PHP, Edit Plus, Notepad++, PsPad Editor, NetBeansSource Control Tools : SVN, Tracking Tools : JIRAFrameworks and Opensource : Magento, Zend, OsCommerce, CakePhpDatabase : MySQL, Oracle, SQLDemonstrated experience with application performance optimization and driving performance efficiencies.Extensive experience in Code version control systems and continuous integration systems/continuous delivery tools: Jenkins,Vagrant etc.

BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholdersDESCRIPTIONAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.About the RoleTeam Manager, Vendor ManagementAs a Manager, Vendor Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor's business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.Responsibilities Include• Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.• Manage end to end goal setting for team to align with organizational goals.• Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.• Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.• Leads recruiting and hiring efforts across direct team and broader organization.• Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.• Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.Key job responsibilitiesLead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.Manage end to end goal setting for team to align with organizational goals.• Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.• Leads recruiting and hiring efforts across direct team and broader organization.• Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.• Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.othersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 2+ years of mentoring, leading and coaching experienceSalary: . Date posted: 03/29/2024 09:25 AM

BASIC QUALIFICATIONS- 4+ years of operational and/or retail management experience- 2+ years of team management experienceDESCRIPTION 1. What is CTPS? Our mission in Customer Trust and Partner Support (CTPS) is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Through technology and our people we manage risk across multiple geographies for multiple markets having its own diverse set if buyers and sellers. We focus on customers and scale through innovation. The CTPS team safeguards the order pipelines by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities The manager will be responsible to work as a front line manager of investigators. In charge of managing a team of ~15 Investigation specialists who investigate buyer, and/ or seller transactions on Amazon.com platforms and take appropriate actions based on processes, tools and high-judgment decisions. The incumbent is required to demonstrate performance in the following areas: Metrics, by consistently leading their team to meet and exceed service levels and targets in reducing bad debt and maintain the performance and metrics of all team members, and help the team to deliver results at the expected levels. 1. Regularly reports out team's performance against goals and action plans taken and drive performance based on them 2. Coaches his team members individually and periodically on performance on metrics as well as career aspirations 3. Accountable for performance management, increased availability and adherence, and retention strategies 4. Acts as primary point of contact for on-the-floor issues related to investigations People Development, by ensuring that the manager connects with the investigators and identifies the next steps for employee growth. The manager would be responsible for people engagement, identifying training needs and accordingly upskill. Responsible for creation of a roadmap/development plan based on improvement areas and career aspirations and track adherence. Possess ability to recruit excellent team members into their team and Amazon. Reward strong performers and manage up or out weak ones. Process Improvement, by using his exposure to his team's performance and then highlighting areas for creation of new metrics, tools, participating in root cause analysis and reporting out to the appropriate audience.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Refer BQsSalary: . Date posted: 04/10/2024 11:20 PM

DESCRIPTIONRBS is looking for a Manager, Program Management who can lead (team of 4-7 Program as well as Operation Managers) Emerging Countries/New MarketPlace (MP) Launches and WW Selling Partner Experience (SPx). New MP Launch team helps scaling up New and Emerging MPs' work-streams through standardization and driving automation of operation processes while taking local nuances into consideration. This role will require close partnership with senior leadership teams across countries in NA, EU, India, and Sub Saharan Africa regions. Key success factors for this role will be to identify and standardize RBS scope for New MP Launches along with partner teams with an aim to deliver the highest ROI by implementing tech-first solutions based on business needs for New MP Launches.RBS SPx vision is to make Amazon the most preferred, trusted, and efficient option by building a best in-class experience across all touchpoints in the Selling Partners journey. To achieve this, we will backwards from top pain points faced by SPs, collaborate with relevant Amazon teams, create value in areas that matter most and innovate on behalf of SPs, therefore improving SP satisfaction.Key job responsibilitiesMP launch:1. Think Big and develop the strategic roadmap for New MP Launches involving unique and innovative customer solutions2. Contributes to building scalable automation that can deliver productivity benefits with joint ownership between tech and program teams for the relevant RBS functions3. Explore and understand how New MP Launch Program can multiply the business impact for the sake of our customers; if required, implement additional programs to drive broader and deeper scope for his/her team4. Deal with ambiguity and adapt to changing priorities to lead the change, open to new ideas and have relevance and moderation quality as the top focus5. Champion New MP Launch Program and hold team members accountable for progress on key program actions;6. Creation of target metrics and reporting structure to demonstrate progress towards goals, provide new insights, and allow for regular updates to senior leadership7. Earn trust of stakeholders through regular communication with senior management on status, risks, issues, and change control over driving effective written and verbal communication, leading meetings with Retail stakeholders and bring clarity to ambiguous situations.8. Own internal and external stakeholder management at multiple levels - Retail Globalization Team, New MP Retail Leadership and RBS Program Owners, to understand the business requirements and drive strategic business decisions by influencing key stakeholders using data and structured analysis9. Own 3 Year Plan of the New MP Launches Program to maintain long term successSPx:1. Advocate on behalf of Selling Partners in all engagements with SPS and Business teams.2. Drive people, process, and technology initiatives to optimize the Selling Partner experience end-to-end.3. Deliver program initiatives and improvements based on Selling Partner feedback and core SPS performance measurements.Critical Skills to be Successful:- Innovative thinking beyond constraints, open to experimenting on behalf of the customer- Leader: Experience leading teams, whether directly or indirectly, to collaboratively deliver valuable results.- Influencer: Innovative leader with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.- Driver: Ability to successfully deliver end-to-end programs, working through obstacles across multiple teams and organizations.- Problem Solver: Ability to utilize analytical and problem-solving skills to work through complex challenges.- Communicator: Ability to communicate clear and concise expectations and requirements with business and technology teams. Capacity to present well-reasoned and data-driven proposals in both verbal and written form.About the teamThe Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon's cost structure. Vision of RBS is to accelerate Amazon's flywheel by 1) improving the customer experience by fixing detail page catalog defects at scale, 2) improving selling partner listing quality to drive revenue and reducing fulfillment defects to drive profitability and 3) improving store operations efficiency by driving down cost of operations. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 6+ years of program or project management experience- 6+ years of cross functional project delivery experience- 5+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teamsPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadership- 6+ years of working cross functionally with tech and non-tech teams experienceSalary: . Date posted: 04/10/2024 10:16 PM