Ambassador Salary in Bangalore - PayScale

DESCRIPTIONThe Global Operations Leader will be responsible to lead a team of operational associates, front line managers, senior operational leaders, process improvement specialists, SMEs and program managers (direct span of ~500). This individual must create and execute leadership development plans for their team. They need to assess the existing team capabilities, hire, develop, engage and retain top talent in their team.Key job responsibilitiesProgram charter and strategy: Owns the program charter, vision and designs the operational delivery framework. Owns the program vision and contributes to the long term vision (3 YP, OP) for C-Ops• Navigates ambiguity: Identifies and evaluates ambiguous regulatory needs, and designs operational workflows to drive clear outcomes in support. Breaks down goals at team and individual levels and defines clear success metrics. Measures overall performance against goals. For all deficiencies, identifies a plan for corrective and preventive actions. In some cases work with technology teams to come up with a long term scalable solution. • Is a "Total quality" ambassador: Deliver on-time and quality work related to the projects and broader initiatives. Creates a quality culture across the function and acts as a "total quality" ambassador within C-Ops. • Balances risk with efficiency: Analyze process metrics and review them weekly and monthly to discover trends to justify the allocation of appropriate resources to areas where the risk is highest. Owns WBR / MBR / QBR metrics and review. Establish frameworks to balance risk with efficiency• Drives continuous process improvement culture: Work with operational teams, lead Gemba walks, and understand the voice of the associates to identify the gaps in the current process. Ensure open communication on status of progress and resolution against the open points. Drive culture of continuous improvement, and orchestrate initiatives across function and applies specific quality/process improvement tools. Organizes Kaizen / Six sigma /ACES events to drive process/ quality improvements across functions/ programs, across C-Ops• Develops and drives inclusive people strategy: Possesses adequate knowledge on leading people, running operations, work with stakeholders in different geographies and time zones. Creates mechanisms to measure, benchmark, and retain talent at various levels across functions. Builds strategy in partnership with the Recruiting team to attract talent at function and/or site level.A day in the lifeThe Global Operations Leader must be an effective communicator and send clear, concise and consistent written and verbal messages. The person will be required to identify best practices and incorporate these best practices into our standards to continuously improve processes. The person must possess excellent program management skills, relevant operational background, experience in data analysis and must have led a large team. The individual must have ability to work with cross-functional teams including senior leadership in India and abroad. About the teamThe Operations Risk Compliance (GSRC) organization keeps our customers and partners safe, protect associates, and ensure legal and regulatory compliance for Amazon. Global Solutions and Risk Compliance (GSRC) is the operational arm of the organization. GSRC partners with worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Food Safety and Extended Producer Responsibility, Transport Risk Compliance and Environment Assurance Program. GSRC has offices across India, China, Poland, Romania, Netherlands, Jordan, and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONSRelevant experience in leading a large team of program managers and operational team members. The candidate may have experience in an operational environment in manufacturing, production, FMCG / Retail or services sector Experience implementing lean principles and process improvement in an operational environment. Experience managing multiple direct reports located across the region and also managing key stakeholders in multiple regions. Experience working alongside product and technology teams and drive innovation and large scale system implementation across the organization.PREFERRED QUALIFICATIONSExperience in handling large scale operational team in back office operations, manufacturing plant, retail or service industry MBA or an equivalent Master's program in general management Excellent written and verbal communication skills, including comfort interfacing with senior leaders. Ability to develop and implement department vision, goals and strategies. Ability to hire and develop a strong team that delivers results Strong analytical skills with demonstrated problem solving ability. Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.Salary: . Date posted: 03/21/2024 09:18 AM

DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services India Private Limited (AWS India), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in India. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilities• Learn and use groundbreaking technologies.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Interact with leading engineers around the world.• Partner with Amazon teams in India to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• Work on critical, highly complex customer problems that may span multiple AWS services.A day in the lifeEvery day will bring new and exciting challenges on the job while you: • Learn and use groundbreaking technologies. • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. • Partner with Amazon teams in India to help reproduce and resolve customer issues. • Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services. • Drive customer communication during critical events. • Drive projects that improve support-related processes and our customers' technical support experience. • Write tutorials, how-to videos, and other technical articles for the developer community. • Work on critical, highly complex customer problems that may span multiple AWS services.About the teamFirst and foremost, this is a customer support role - in The Cloud. • On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. • Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies. • Career development: We promote advancement opportunities across the organization to help you meet your career goals. • Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet. • Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. • As we operate on a follow-the-sun model, with Support sites located globally, there is no after hours on-call or mandated overtime in this role. • AWS Support is 24/7/365 operations and shift work will be required in afternoon i.e. 1 PM to 10 PM IST. This Analytics role supports our services that focus on Analytics technologies, including OpenSearch, Kafka and Kinesis.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)PREFERRED QUALIFICATIONS- Experience in a customer support environment- Experience analyzing, troubleshooting, and providing solutions to technical issues - Familiar with data warehousing and ETL process- Understanding of Cloud Computing concepts Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript- Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / KinesisSalary: . Date posted: 03/23/2024 09:15 AM

SummaryAs a Talent Acquisition Specialist at Gainwell Technologies, you can contribute your skills as we harness the power of technology to help our clients improve the health and well:being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges.Take on the role of Brand Ambassador, leading the charge in identifying, attracting, and interviewing candidates for both Entry and Senior:level professional positions while ensuring compliance with company policies.Your role in our missionEssential Job Functions:Consults with management on current and future staffing needs for key or high:level professional positions to identify job requirements, potential applicants, and interview guides.:Sources, screens and interviews candidates from both internal and external sources ensuring that recruiting practices comply with guidelines. Coordinates interview schedule with hiring management.:Conducts reference and background checks, assists managers in evaluating applicant qualifications and in the selection of the most qualified candidates. Prepares and extends job offer package to successful candidate. In conjunction with management, negotiates package as appropriate. Works with relocation specialist to coordinate package.:Develops applicant flow for key positions. Develops and implements sources for applicants using internet sourcing, employee referral programs, job fairs, trade fairs, etc. Develops relationships with search firms, employment agencies, college placement personnel, etc to facilitate applicant database. Utilizes advertisements in appropriate channels to attract candidates for key or high:level positions as needed.:Facilitates the new:hire process including orientation, coordination of physical examinations/drug testing and ensuring the appropriate and timely processing of new:hire paperwork.:Maintains current knowledge of industry employment trends and internal compensation, benefits and personnel practice developments to identify current and/or potential issues that may impact applicant availability.:Maintains appropriate records and statistics and prepares reports as necessary.:Provides leadership and work guidance to less experienced personnel.Basic Qualifications:Bachelors degree in business administration/ human resources. Masters degree preferred.:Eight or more years of technical recruiting experience in an IT environment; involved in volume hiring.:Experience working with recruiting techniques and employment policies and procedures.:Experience working with desktop tools, applications, and other resources that support the requirements of the position:Experience working with human resources laws and regulations:Must have proficiency in managing senior and executive leadership, showcasing strong skills in stakeholder management.:MS Excel, PowerPoint intermediary/advanced skills are requiredOther Qualifications:Good communication and presentation skills:Good interpersonal skills for interacting with management and employees on employment issues:Good interviewing skills for establishing rapport with candidate and gathering information for hiring decisions:Good interpersonal skills for establishing and maintaining rapport with referral sources and surrounding community:Good comprehension skills for understanding needs and concerns and developing and applying solutions:Good organization and time management skills:Good ability to prioritize and meet deadlines:Good ability to maintain high level of confidentiality regarding employee information:Good ability to work independently and as part of a teamWork EnvironmentHybrid :Will require evening and weekend workWhat were looking for:Dynamic and versatile recruiting professional with a proven track record in hiring IT professionals, specializ

BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position.- Requires minimum of 2+ yrs experience in relevant technical position.- Knowledge of some Developer & Mobile language/Services- Python, Ruby, PHP, Java, .NET, JavaScript, iOS/Objective-C/Swift, Rest API, inter-application messaging & queueing, develop mobile apps, version control systems, virtualization. Experience with web-based applications and HTTP.- Knowledge of client/server and distributed systems architectures (WebServers).- Troubleshooting skills on Linux, Networking; IPsec, VPN, Load Balancing, Iperf, DNS, DHCP, Routing Protocols, SSH, Network Monitoring.- Excellent verbal and written communication skills.- Customer service experience / strong customer focus.- Strong analysis and troubleshooting skills and experience.DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT Amazon?Every day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Interact with leading engineers around the world.• Partner with Amazon teams in India to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• Work on critical, highly complex customer problems that may span multiple AWS services.Key job responsibilitiesThe AWS Support Engineering team is seeking engineers that enjoy solving problems, working with customers, and have technical backgrounds from a variety of different fields. Our mission is to provide technical solutions to customers. Also, this role supports AWS mobile technologies (Amplify, Device Farm, Pinpoint, etc) and Serverless technologies (Lambda, API Gateway, Step functions, etc). Mobile Services and Serverless Architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences. Our support engineers are responsible for helping customers utilize all services offered within AWS. They also act as the "voice of the customer" to the development teams for recurring issues or feature requests. If you're experienced with mobile or web application development and you are more comfortable "getting your hands dirty," then we're looking for you!A day in the lifeOn a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience developing against and working with REST API based services.- Prior working experience with AWS services.- Experience with Cloud architecture patterns and distributed computing concepts.- Exposure to Mobile application development (iOS / Android).- Exposure to mobile and web application security best practices.- Experience around Messaging and Queueing services.- Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP- Exposure to security concepts / methodologies.- Experience with iperf, MTR, traceroute, dig- Experience handling full application stacks from the OS up through custom applications- Experience with push notifications, APNS and GCMSalary: . Date posted: 03/27/2024 08:57 AM

Department: RA CMC and DeviceAre you passionate about what you are doing? Do you want to build excellence within processes in the most efficient way? Do you have an innovative mindset to drive change in a future:ready environment? Are you best at what you do? If so, raise your hand as there is an exciting opportunity waiting for you as"Senior Regulatory Professional"with us. Apply now: At Novo Nordisk, we assure you will experience the best.About the departmentRA CMC and Device Bangalore is an integral part of RA CMC and Device and comprised of +60 experienced professionals associated with key regulatory processes covering Chemistry Manufacturing Control (CMC), Medical Device Reporting (MDR) and submission of regulatory files, product registrations and life cycle management of our products. We are responsible for driving the RA CMC strategies and submission activities related to various biotech and rare disease, Diabetes and obesity products and medical devices.We strive to be the best in the industry, delivering safe and innovative products to the patients by strategic business partnering, proactive collaboration with health authorities and efficient operations.Our organization is dynamic and there is focus on improving work processes both in relation to implementation of new regulations and thinking "out of the box", setting bold regulatory strategies enabling us to go above and beyond to the benefit of the business and the patients we serve. we continuously strive for scientific and operational excellence.Our work is essential to keep bringing innovative, patient:centric, and best:in:class solutions to our patients. That calls for team spirit, collaborative minds, skilled colleagues, and a great focus on knowledge:sharing. So, look forward to being surrounded by talented, cooperative, and embracing teammates in a strong and empowering culture filled with humble people.The PositionAs a Regulatory Professional I, the ideal candidate will be responsible to plan, prepare and submit high quality files to the authorities achieving fast approvals. Act as an ambassador for assigned medical devices/device part of combination products. This role involves planning, coordinating and executing the regulatory tasks as required for existing device products in accordance with the Global Regulatory Device Strategy for the defined area of responsibility in collaboration with manager and colleagues.:Compile, review and submit Technical Documentation and submission packages, participate in meetings as appropriate.:Handle Change Requests (CR), CAPA cases within area of responsibility.:Review of Device documentation, protocols and reports within area of responsibility. Assess the appropriateness of scientific/technical documentation for specific regulatory purposes.:Responsible for archiving and retrieving documentation in current archiving system and will represent RA in Notified Body and Health Authority Audits.:Active participation in Device core groups (development, production and launch coordination, product maintenance) and GRTs (Global Regulatory Team).Qualificationstylemargin:bottom:11.0px::More than 5 years of experience in related field along with Graduate or Post Graduate Degree Pharma, Biomedical and Engineering graduates preferred.:Experience in handling regulatory submissions of medical devices or drug device combination products across the globe.:Experience in handling post market changes.:Knowledge on MDR and Current Standards is mandatory.:Knowledge on Software as Medical Device and exposure to Notified Body audits and interactions is added advantage.:Ability to cross collaborate and work with the teams and stakeholders from different backgrounds and culture in a Hybrid setup.Working At Novo NordiskAt Novo Nordisk, we don't wait for change. We drive it. We're a dynamic company in an even more

Department: RA CMC and DeviceAre you passionate about your work? Do you want to build excellence within processes in the most efficient way? Do you have an innovative mindset to drive change in a future:ready environment? Are you best at what you do? If so, raise your hand as there is an exciting opportunity waiting for you as "RA Specialist" with us. Apply now : At Novo Nordisk, we assure you will experience the best.About the departmentRA CMC and Device Bangalore is an integral part of RA CMC and Device and comprised of +60 experienced professionals associated with key regulatory processes covering Chemistry Manufacturing Control (CMC), Medical Device Reporting (MDR) and submission of regulatory files, product registrations and life cycle management of our products. We are responsible for driving the RA CMC strategies and submission activities related to various biotech and rare disease, Diabetes and obesity products and medical devices.We strive to be the best in the industry, delivering safe and innovative products to the patients by strategic business partnering, proactive collaboration with health authorities and efficient operations.Our organization is dynamic and there is focus on improving work processes both in relation to implementation of new regulations and thinking "out of the box", setting bold regulatory strategies enabling us to go above and beyond to the benefit of the business and the patients we serve. we continuously strive for scientific and operational excellence.Our work is essential to keep bringing innovative, patient:centric, and best:in:class solutions to our patients. That calls for team spirit, collaborative minds, skilled colleagues, and a great focus on knowledge:sharing. So, look forward to being surrounded by talented, cooperative, and embracing teammates in a strong and empowering culture filled with humble people.The positionAs a RA Specialist, the ideal candidate will be responsible to design RA Strategy from late stage development and throughout Life cycle of the device project, prepare and submit high quality files to the authorities achieving fast approvals. Act as an ambassador for assigned medical devices/device part of combination products. This role involves planning, coordinating and executing the regulatory tasks as required for existing device products in accordance with the Global Regulatory Device Strategy for the defined area of responsibility in collaboration with manager and colleagues. RA Specialist will be an SME for the defined area of responsibility. Mentor and provide technical sparring to project team on device regulatory pathwaysKey tasks and responsibilities will be to: :Develop and implement regulatory strategies for Drug:Device Combination products aligned with current legislation. :Compile, review and submit Technical Documentation and submission packages, participate in meetings as appropriate.:Ensure minimum time to market through effectively supporting and advising the stakeholders.:Maintain dialogue and negotiate with relevant health authorities and notified body.:Plan, coordinate, project manage and submit regulatory files for product approval. :Handle Change Requests (CR), CAPA cases within area of responsibility.:Review of technical documentation, protocols and reports within area of responsibility. Assess the appropriateness of scientific/technical documentation for specific regulatory purposes.:Responsible for archiving and retrieving documentation in current archiving system.:Represent RA in Notified Body and Health Authority Audits.:Active participation in Device core groups (development, production and launch coordination, product maintenance) and GRTs (Global Regulatory Team).Qualifications :A Graduate or Post Graduate Degree in Pharma, Biomedical and Engineering graduates preferred.:Experience in handling regulatory submissions of medic

DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesLearn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.A day in the lifeFirst and foremost this is a customer support role - in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including Kinesis, Elasticsearch, Cloudsearch, and Redshift.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)PREFERRED QUALIFICATIONS- Experience in a customer support environment- Experience analyzing, troubleshooting, and providing solutions to technical issues- Familiar with data warehousing and ETL process- Understanding of Cloud Computing concepts- Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript § Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis.Salary: . Date posted: 03/29/2024 10:07 PM

DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.•You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.•You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others.•You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.•You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.•You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday - Saturday or Monday - Friday.A day in the lifeFirst and foremost, this is a Technical support role - in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including OpenSearch/ElasticSearch , Kafka ,Kinesis.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. We are open to hiring candidates to work out of one of the following locations:We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position.- Requires minimum of 2+ years of experience in relevant technical position- Exposure to open-source products like Elasticsearch /OpenSearch OR exposure to streaming services like Kafka / Kinesis. Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer)- Experience in Business Analytics application support, and troubleshooting concepts- Understanding of System Administration and troubleshooting with Linux and/or Microsoft Windows Server and associated technologies- Understanding of Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)PREFERRED QUALIFICATIONS- Expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis. Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake)- Knowledge or experience with distributed search, conceptual search understanding, text parsing analysis, tokenization, databases vs search services, data skew, fault tolerance etc.- Knowledge or experience with data streaming concepts such as producer, consumer, broker, controller/leader zookeeper, distributed architecture topics, replicas, partitions.- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).- Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java, .NET (C#), JavaScript.- Knowledge of security concepts/best practices in securing application architectures from external threats.Salary: . Date posted: 04/06/2024 09:31 AM

DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesLearn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.A day in the life• First and foremost this is a customer support role - in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including Kinesis, Elasticsearch, Cloudsearch and Redshift.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)PREFERRED QUALIFICATIONS- Experience in a customer support environment- Experience analyzing, troubleshooting, and providing solutions to technical issues- Familiar with data warehousing and ETL process- Understanding of Cloud Computing concepts- Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript § Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis.Salary: . Date posted: 04/12/2024 09:08 AM

DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services Private Limited (AWS India), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in India. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesFirst and foremost this is a customer support role - in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with Amazon Web Services India, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.As we operate on a follow-the-sun model, with Support sites located globally, there is no after hours on-call or mandated overtime in this role. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including Redshift, QuickSight, Neptune, and Datazone.A day in the lifeEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Interact with leading engineers around the world.• Partner with Amazon teams in India to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• Work on critical, highly complex customer problems that may span multiple AWS services.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)PREFERRED QUALIFICATIONS- Experience in a customer support environment § Experience analyzing, troubleshooting, and providing solutions to technical issues § Familiar with data warehousing and ETL process § Understanding of Cloud Computing concepts § Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript § Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected statusSalary: . Date posted: 04/12/2024 09:07 AM