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Transportation Specialist, India Transport Execution
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with ExcelDESCRIPTIONAMZN IN Transportation Execution team is looking for a Transportation Specialist to execute configurations for innovative solutions and programs driving transportation Transportation programs end to end across IN. Amazon's transportation systems get millions of packages to customers worldwide from checkout to shipment tracking to delivery. Our systems team owns the input for the services that handle thousands or requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers while optimizing the network to eliminate excess cost. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build a transportation network that scales the business, leads the industry through innovation and delights millions of customers worldwide. As a Transportation Specialist , you will support services which model Amazon's transportation network and carrier capabilities/constraints, optimizes it for cost and exposes it to other systems in Amazon. You will manage configurations in Amazon tools, identify technical dependencies, co-ordinate will cross-functional teams to ensure timely and successful delivery of projects and programs. These services improve customer experience by providing better promises and drive fulfillment planning and execution to lower transportation cost. It is critical part of Amazon's ordering and fulfillment pipeline. Successful candidates would be ones who can prioritize well, communicate clearly, and have a consistent track record of delivery. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- - Stakeholder Management- - Good Communication SkillsSalary: . Date posted: 04/06/2024 09:31 AM
Transportation Representative
Amazon, Kakinada, AP, IN
DESCRIPTIONJob Description for Transportation Specialist – NOC INDIA NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Transportation SpecialistIn this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.Strong analytical, mediation and problem resolution skills.Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.Strong understanding of process improvement techniquesWe are open to hiring candidates to work out of one of the following locations:Virtual Location - APBASIC QUALIFICATIONSBachelor’s degree10-24 months of work experience.Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environmentProficient in Speaking & Reading Arabic & English LanguagePREFERRED QUALIFICATIONSLogistics background and lean/six sigma training is a plusProficient in SQL, Python
VOD-LC Specialist, Voice Of Driver - Listening Channels, Voice Of Driver - Listening Channels
Amazon, Hyderabad, Any
DESCRIPTIONThe Voice of Driver - Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners across various marketplaces like US, UK, DE, ES, SG, JP, AU etc. The specialist should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. The team is looking for a VOD-LC-Specialist at Hyderabad site to support the operations team.Key job responsibilitiesFollows SOP or manager's instructions and ensures tasks are quality compliant• You will be a primary POC supporting the execution of ad-hoc, and high visibility tasks related to identify DP pain points by sourcing insights from various listening channels• Collate and share feedback from various channels such as Station Feedback forms, Social Media posts to relevant POCs.• Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.• Maintains records of day-to-day work by updating trackers or workflow tools.• Meets predetermined and assigned productivity targets and quality standards.• Contributes to project improvement ideas, if applicable• Proactively raises issues/alarms to manager or stakeholdersAbout the teamThe Voice Of Driver -Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners across various marketplaces like US, UK, DE, ES, SG, JP, AU etc. The team is looking for a VOD-LC-Specialist at Hyderabad site to support the operations team.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with Excel- Experience with SQLPREFERRED QUALIFICATIONS- Good communication skills - ability to communicate with internal/external stakeholders clearly and concisely.- Fungible to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs- Demonstrate flexibility to work overtime hours as per business requirement.Salary: . Date posted: 03/21/2024 09:18 AM
Sr Data Engineer, Ops Finance Transportation
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices- - Design & Implementation of automated data contract and data quality enforcement mechanisms- - Expertise at least in 1 data Orchestration tool- - Working experience in CDKDESCRIPTIONThe Amazon transportation controllership team is looking for a Senior Data Engineer who is data-driven and detail oriented, to partner in expanding our financial data systems to support our global transportation network. You should have excellent business and communication skills to be able to work with business owners and tech leaders to gather infrastructure requirements, design data infrastructure, build up data pipelines and data-sets to meet business needs. You stay abreast of emerging technologies, investigating and implementing where appropriate. This person must be strategic and have strong analytical skills, robust interpersonal and influencing skills, strong organizational and project management skills, and is a self-starter. They will need to roll up their sleeves, work both independently and collaboratively across teams, and have a high level of ownership and accountabilityKey job responsibilities- Architect and develop end to end scalable data infrastructure and data pipelines- Develop data products, deploy highly performant solutions, build data infrastructure leveraging AWS services (such as EC2, Redshift, EMR, Lambda, Quicksight etc.)- Improve existing solutions and come up with next generation Data Architecture to improve scale, quality, timeliness, coverage, monitoring and security.- Develop new data models and end to data pipelines.- Lead design reviews for other Data Engineers on the team and actively participate in design reviews of related tech products.- Provide technical and thought leadership for Data Engineering and Business Intelligence- Create and implement Data Governance strategy for mitigating privacy and security risks- Design, implement, and support a platform providing secured access to large datasets.- Interface with multiple finance and accounting customers, gathering requirements and delivering complete data solutions.- Develop ETL pipeline that links various datasets that could serve the analysis objectives in the most efficient way- Analyze and solve problems at their root, stepping back to understand the broader context.- Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWSA day in the lifeWork with the largest dataset in logistics management anywhere in the world to drive business insights, support operations and build analytical solutions for partners which can help drive cost control and decision making. As a Data Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will design, implement and support scalable data infrastructure solutions to integrate with multi heterogeneous data sources, aggregate and retrieve data in a fast and safe mode, curate data that can be used in reporting, analysis, machine learning models, Gen Ai and ad-hoc data requests. You will be exposed to cutting edge AWS big data technologies.About the teamTrans Controllership in Finance is one of the most challenging and exciting spaces to work for, with new geographies, new modes and new carriers being launched every day and being required to seamlessly integrate with the Transportation technical systems for automatic Ingestion of Freight invoices, thorough auditing, timely payment and for proper accounting to keep our books clean and accurate. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience operating large data warehouses- Master's degree- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Knowledge of distributed systems as it pertains to data storage and computing- - Knowledge of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations- - Proven success in communicating with users, other technical teams, and senior management to collect requirements, describe data modeling decisions and data engineering strategy- - Experience providing technical leadership and mentoring other engineers for best practices on data engineering- - Strong understanding and experience with DBMS internals.- - Strong understanding of system performance and scaling- - Knowledge on LLM and Gen Ai.Salary: . Date posted: 03/29/2024 09:27 AM
Transportation Specialist I, ROC
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with Excel- Experience with SQLDESCRIPTIONROC Overview ROC (Relay Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at ROC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at ROC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: • Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. • Develop and/or understand performance metrics to assist with driving business results. • Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC. • Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. • Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Excellent communication skillsSalary: . Date posted: 04/02/2024 09:21 AM
Sr Data Engineer, Ops Finance Transportation
Amazon, Hyderabad, TS, IN
DESCRIPTIONThe Amazon transportation controllership team is looking for a Senior Data Engineer who is data-driven and detail oriented, to partner in expanding our financial data systems to support our global transportation network. You should have excellent business and communication skills to be able to work with business owners and tech leaders to gather infrastructure requirements, design data infrastructure, build up data pipelines and data-sets to meet business needs. You stay abreast of emerging technologies, investigating and implementing where appropriate. This person must be strategic and have strong analytical skills, robust interpersonal and influencing skills, strong organizational and project management skills, and is a self-starter. They will need to roll up their sleeves, work both independently and collaboratively across teams, and have a high level of ownership and accountabilityKey job responsibilities- Architect and develop end to end scalable data infrastructure and data pipelines- Develop data products, deploy highly performant solutions, build data infrastructure leveraging AWS services (such as EC2, Redshift, EMR, Lambda, Quicksight etc.)- Improve existing solutions and come up with next generation Data Architecture to improve scale, quality, timeliness, coverage, monitoring and security.- Develop new data models and end to data pipelines.- Lead design reviews for other Data Engineers on the team and actively participate in design reviews of related tech products.- Provide technical and thought leadership for Data Engineering and Business Intelligence- Create and implement Data Governance strategy for mitigating privacy and security risks- Design, implement, and support a platform providing secured access to large datasets.- Interface with multiple finance and accounting customers, gathering requirements and delivering complete data solutions.- Develop ETL pipeline that links various datasets that could serve the analysis objectives in the most efficient way- Analyze and solve problems at their root, stepping back to understand the broader context.- Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWSA day in the lifeWork with the largest dataset in logistics management anywhere in the world to drive business insights, support operations and build analytical solutions for partners which can help drive cost control and decision making. As a Data Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will design, implement and support scalable data infrastructure solutions to integrate with multi heterogeneous data sources, aggregate and retrieve data in a fast and safe mode, curate data that can be used in reporting, analysis, machine learning models, Gen Ai and ad-hoc data requests. You will be exposed to cutting edge AWS big data technologies.About the teamTrans Controllership in Finance is one of the most challenging and exciting spaces to work for, with new geographies, new modes and new carriers being launched every day and being required to seamlessly integrate with the Transportation technical systems for automatic Ingestion of Freight invoices, thorough auditing, timely payment and for proper accounting to keep our books clean and accurate. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices- - Design & Implementation of automated data contract and data quality enforcement mechanisms- - Expertise at least in 1 data Orchestration tool- - Working experience in CDKPREFERRED QUALIFICATIONS- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience operating large data warehouses- Master's degree- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Knowledge of distributed systems as it pertains to data storage and computing- - Knowledge of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations- - Proven success in communicating with users, other technical teams, and senior management to collect requirements, describe data modeling decisions and data engineering strategy- - Experience providing technical leadership and mentoring other engineers for best practices on data engineering- - Strong understanding and experience with DBMS internals.- - Strong understanding of system performance and scaling- - Knowledge on LLM and Gen Ai.
Shop Online on Mantra Mall | India to International Shipping Made easy
, Hyderabad
Mantra Mall is a global market platform that can provide services to customers and sellers in the whole of India. here we sell our goods both in India and everyone over the planet through our engineered worldwide online marketplaces
Team Lead
Amazon, Hyderabad, TS, IN
DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Title: Team LeadLocation: Hyderabad Essential Functions At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Knowledge of city topography and road network
Transportation Specialist I, ROC
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 10-24 months of work experience.- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Good communication skills - Transportation Specialist will be facilitating flow of information between external parties- Proficiency in Advanced Excel (pivot tables, vlookups)- Ability to handle and interpret large sets of data- Demonstrated ability to work in a team in a very dynamic environmentDESCRIPTIONROC OverviewROC (Relay Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Purview of a Trans Ops SpecialistA Trans Ops Specialist at ROC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at ROC works across two verticals - Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.Key job responsibilitiesResponsibilities include, but are not limited to:Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Stakeholders, Fulfillment Centers) • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. • Develop and/or understand performance metrics to assist with driving business results. • Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC. • Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. • Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and present in a review forum. Providing real-time customer experience by working in 24*7 operating environment.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Master's degree in Operations or in a related field will be preferred.- Experience with SQLSalary: . Date posted: 04/10/2024 10:16 PM
Transportation Specialist I, ROC (Relay Operation Center)
Amazon, Hyderabad, Any
DESCRIPTIONA Trans Ops Specialist at ROC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at ROC works across two verticals - Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Key job responsibilitiesResponsibilities include, but are not limited to:• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.• Develop and/or understand performance metrics to assist with driving business results.• Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC.• Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.• Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.• Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.• Providing real-time customer experience by working in 24*7 operating environment.About the teamROC (Relay Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like Australia and Singapore. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with ExcelPREFERRED QUALIFICATIONS- Experience with SQLSalary: . Date posted: 04/10/2024 10:14 PM